McDonald's

2.8
1750 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5875 20th Street, Vero Beach, FL
32966, United States

Hours

Reviews

2.8
1,721 reviews
5 stars
419
4 stars
248
3 stars
276
2 stars
158
1 star
620

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 30 minutes.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, leading to customer frustration and dissatisfaction.

Employee Behavior

Several customers noted rude or unhelpful staff, with reports of poor management and lack of training contributing to negative experiences.

Cleanliness

The cleanliness of the dining area and food quality were frequently criticized, with reports of dirty tables and cold food.

Overall Experience

Overall, the location received a significant number of negative reviews, with many customers expressing a desire to avoid returning.
  • SL
    Stephen Legge
    Dec 29, 2025
    1.0
    Requested to dine in and got the requested table tent. Food was never brought to the table. Apparently, and employee announced my food, but it wasn't heard and the kiosk didn't print a receipt. I finally went to the counter and my food was there in a bag and cold and not on a dine in tray. This is the second time this has happened. I will not return to this store!
  • GR
    Gabrielle Rich
    Dec 19, 2025
    1.0
    Fish sandwich was off the bun and sauce also half off the bun and all over the wrap. Next time I will check it. This was a drive thru
  • KP
    KB Photography
    Dec 13, 2025
    5.0
    Naytely is so polite and so courteous , luv this Mcdonalds!!!!! Shes the best!!!
  • NN
    Niyah.M
    Dec 9, 2025
    1.0
    Why is this the slowest McDonald’s EVER! Fix it or close the damn store atp
  • PN
    paula navarro
    Nov 30, 2025
    3.0
    This place is never good anymore. I NEVER get what I order. They screw something up every time! Fries are never crisp-raw in fact. Don’t ever think they will be fresh. I shouldn’t have to ask for fresh food!! Who wants to unwrap their food and take the time to see if it’s what you order. Not me.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Vero Beach, FL?

McDonald's in Vero Beach, FL is open 24 hours every day of the week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location offers drive-through service 24 hours a day, 7 days a week.