Dunkin'

3.8
332 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Vero Beach, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5135 20th St, Vero Beach, FL
32966, United States

Hours

Reviews

3.8
332 reviews
5 stars
189
4 stars
34
3 stars
18
2 stars
21
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Staff Performance

While some reviews praised individual staff members for their friendliness and helpfulness, many others criticized the overall staff for being untrained and unprofessional.

Order Accuracy

Numerous customers experienced issues with incorrect orders, both in-store and through mobile orders, leading to dissatisfaction.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty tables and trash, which negatively impacted the dining experience.

Product Quality

While some customers enjoyed the coffee and donuts, others complained about the quality of food items, including cold sandwiches and poorly made drinks.
  • AR
    Ana Rojas
    5 days ago
    1.0
    Slowest service imaginable
  • IQ
    imran qureshi
    Nov 14, 2025
    3.0
    Been coming to this dunkin for the last 8 months or so consistently, in recent weeks it seems the lack of staff and communication has lead to serious issues with wait times and wrong orders. Love the current staff of women, they all do great just need a few more people and better communication, it’s not that I’m angry, I’m disappointed
  • CB
    Charlotte Becker
    Nov 12, 2025
    5.0
    Vicky that works the drive through always goes above and beyond to make you have a great experience and day. She's always so happy even when they are very busy! Best employee ever!
  • HL
    Hernandez, Lily
    Nov 9, 2025
    1.0
    I would avoid this Dunkin. Got stuck in drive thru line for fourty minutes and then got yelled when asked what’s taking so long. Save your time with their horrible customer service and long wait times.
  • RL
    Reyanna langevin
    Nov 6, 2025
    1.0
    Spent 30 mins waiting on a to go order

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Vero Beach, FL?

Dunkin' in Vero Beach is open daily from 5:00 AM to 8:00 PM.

Can I order Dunkin' products for delivery or pickup?

Yes, Dunkin' offers both delivery and curbside pickup services.