Dunkin'

3.7
336 reviews
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Business Details

5135 20th St, Vero Beach, FL
32966, United States
(772) 770-0830
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Vero Beach, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5135 20th St, Vero Beach, FL
32966, United States

Hours

Reviews

3.7
336 reviews
5 stars
190
4 stars
34
3 stars
19
2 stars
22
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some experiences exceeding 30 minutes.

Staff Attitude

While some employees received praise for their friendliness and helpfulness, many reviews highlighted rude behavior and poor customer service from staff.

Order Accuracy

Numerous customers experienced issues with incorrect orders, including missing items and wrong drinks, leading to frustration.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and trash, which negatively impacted the overall experience.

Management Issues

Feedback indicated problems with management, including poor communication and handling of staff, contributing to a chaotic environment.
  • VC
    Vanessa Cruz (Vanessa Cruz)
    Dec 21, 2025
    3.0
    Drive through takes a while. The drive through is not big truck friendly. Be careful or you’ll scratch up your rims. My whole croissant sandwich was burnt and half of the cheese on my egg and cheese wake up wrap was burnt. Order was correct and people were nice.
  • KK
    Kammie Kakes
    Dec 13, 2025
    4.0
    I ordered a maple doughnut, hash rounds, and a sausage wake up wrap. Everything was fresh and delicious.
  • JM
    James Marleau
    Dec 3, 2025
    1.0
    Would be nice if the heavy set younger white lady (don't have a name only a description) wasn't out at the back door vaping while we've been waiting in the drive through for 18 minutes with cara both in front and behind us. So far in 18 minutes, one car has been helped. We decided not to order and just drive off, as well as one other car in Front of us.i will never be back to this Dunkin, there is a big customer service issue at this location. Retrain the staff
  • IQ
    imran qureshi
    Nov 14, 2025
    3.0
    Been coming to this dunkin for the last 8 months or so consistently, in recent weeks it seems the lack of staff and communication has lead to serious issues with wait times and wrong orders. Love the current staff of women, they all do great just need a few more people and better communication, it’s not that I’m angry, I’m disappointed
  • CB
    Charlotte Becker
    Nov 12, 2025
    5.0
    Vicky that works the drive through always goes above and beyond to make you have a great experience and day. She's always so happy even when they are very busy! Best employee ever!
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Vero Beach, FL?

Dunkin' in Vero Beach is open daily from 5:00 AM to 8:00 PM.

Can I order Dunkin' products for delivery or pickup?

Yes, Dunkin' offers both delivery and curbside pickup services.