Dunkin'

Reviews

• JK

  Jessica Keeton

  Feb 13, 2026
  1.0
  ZERO STARS! I will be calling Corporate today! Horrible service and always slow! Ordered a dozen donuts and box of Joe for my staff for Valentines Day. They didn’t have hardly any donuts available and were not even in the process of trying to make more. They also didn’t have a box for the box of Joe. After already waiting 15-20mins, the solution was to put coffee in five large cups and put those in a 4 cup holder. 3 kind gentleman customers assisted me to my car. I didn’t even make it out of the parking lot and the entire cup holder spilt all over my car, my expensive purse, and my laptop.
• BK

  Beth Kramer

  Feb 7, 2026
  1.0
  As a business owner it's your responsibility to make sure your store runs smooth and customers are happy and in and out timely. Shame on you for running a business like this. If you cant get good employees, you should be running the store, period.
• TJ

  Travis Jones

  Jan 31, 2026
  1.0
  The way the manager lets employees talk to one another is ridiculous. Cussing while customers are in the lobby and acting like it’s normal very unprofessional
• FV

  Fred Velasquez

  Jan 23, 2026
  1.0
  if I was able to put 0 stars I would. You are not greeted when you walk in, then there was no line but yet I waited 7 mins to order a coffee as employee after employee walked by ignoring the register. they reason I was acknowledged was because an employee needed to clock out. She took my order a second then began making coffees that were backed up. finally she left but repeatedmenrioned the orders waiting. it was another 10 min before they filed my one little coffee order. Dunkin has one thing in common. Horrible customer service.
• LL

  Les Limback

  Jan 13, 2026
  3.0
  The final steps in making a simple caramel macchiato is to add the coffee to the mixed ingredients already in the cup. So if one were to mix the ingredients after adding the last ingredient (coffee) then the drink would be made improperly, as noted in today’s purchase this morning at 8:45am. Mishell may not be the culprit in today’s incident, but nonetheless, Mishell’s name is on the ticket. In the future, please make the coffee the way it was intended to be made.

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