Business Details
About
Mexican Restaurant
Chipotle Vero Beach is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
1,376 reviews
5 stars
643
4 stars
287
3 stars
140
2 stars
79
1 star
227
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Many customers reported that the location is consistently understaffed, leading to long wait times and poor service.
Cleanliness
Numerous reviews highlighted the restaurant's lack of cleanliness, with dirty tables, floors, and food preparation areas.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with portion sizes, incorrect orders, and food quality, including overcooked or undercooked items.
Customer Service
Customer service experiences varied widely, with some staff being friendly and helpful, while others were reported as rude or dismissive.
Management Concerns
Several reviews pointed to poor management practices, including inadequate staffing and failure to address customer complaints.
- JJJoanne5 days ago2.0I don’t get the popularity of Chipotle, it’s basically a noisy cafeteria with inflated prices. There were several people in line but the tables were empty. We ate there but after doing so it was clear why people get it to go. All the surfaces are hard and amplify the sound of the loud workers and blaring music. The chairs are uncomfortable and few of the tables were clean. I got a carne asada bowl, the meat was tasty but there wasn’t much of it. The rice was high quality and cooked correctly. The roasted veggies were good but it was only onions and yellow peppers. The other ingredients were fine. The bill for a sparse bowl was $13.54. If I had gotten a dollop of guacamole it would have been $16.48. For that amount of money I could have gone to a real restaurant with a decent atmosphere.
- AHAnn HarrisNov 11, 20251.0When I was in line I saw a tall older gentleman in the back filling pans of rice up. He dropped some rice on the counter. He picked it up with his bare hands and put the rice back in the pan. He left came back and continued putting rice in the SAME pan. I told the young lady at the counter what he did and that pan needed to be thrown away. I was going to call the manager but by the reviews, no one cares there. I will not be going back because they are so nasty in so many ways.
- CWCelah WattsNov 2, 20252.0We got there right before dinner rush. There was a family in front of us and it took a few minutes for someone to even come to them. When we got to order all of the meats were very low or out, which is surprising considering dinner rush. There was a long line of people behind us at this point. All of the employees seemed very depressed. Maybe overworked? All of the tables were dirty. The highchairs were filthy with rice and cheese and There were no napkins. We had to get some paper towels from the bathroom. This location definitely needs help. I've eaten there on several occasions in the past few months and everytime I am disappointed with the service and cleanliness.
- MMMichael MulvaneyOct 26, 20251.0This is the worst managed Chipotle I have ever seen. There is only one person behind the counter preparing food and a line of customers going out the door. Where's the manager?
- JJJay Foster (Jay)Oct 22, 20255.0Food is prepared quickly and professionally. The staff are always working hard whenever I visit, and maintain positive attitudes even when they're swamped.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Vero Beach?
Chipotle Mexican Grill in Vero Beach is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Vero Beach?
It is located at 5855 20th St, Indian River, Vero Beach, FL 32966, near Home Depot, Marshalls, and Home Goods.
Does Chipotle Mexican Grill in Vero Beach offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
Can I order Chipotle Mexican Grill food online via an app?
Yes, you can order through the Chipotle app available on the Apple App Store or online at https://order.chipotle.com/.
What type of food and ingredients does Chipotle Mexican Grill in Vero Beach serve?
They serve customizable Mexican food such as burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, real ingredients without artificial additives.
Does Chipotle Mexican Grill accept credit cards and offer gift cards?
Yes, Chipotle accepts credit cards and offers gift cards for purchase.
Is Chipotle Mexican Grill welcoming to the LGBTQ community?
Yes, the Vero Beach location is LGBTQ welcoming.
What nearby stores can I visit around Chipotle Mexican Grill in Vero Beach?
Nearby stores include Marshalls, Home Depot, Homegoods, ABC Fine Wine & Spirits, and Payless ShoeSource, making it convenient for shopping before or after dining.
Are there other dining options near Chipotle Mexican Grill in Vero Beach?
Yes, nearby dining options include McDonald's, Panera Bread, Subway, and Carvel, offering a variety of fast food, cafe, and dessert choices.
What nearby services and amenities are available near Chipotle Mexican Grill?
You can find amenities like CVS Pharmacy, Walgreens, UPS Access Point, LibertyX Bitcoin ATM, Wells Fargo ATM, and dental services such as Motto Clear Aligners and Aspen Dental nearby.