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Brand Certified

Chipotle Mexican Grill

3.7
(1397 reviews)

Business Details

5855 20th St, Vero Beach, FL
32966, United States
(772) 907-0635

About

Mexican Restaurant
Chipotle Vero Beach is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5855 20th St, Vero Beach, FL
32966, United States

Hours

Reviews

3.7
1,397 reviews
5 stars
650
4 stars
287
3 stars
140
2 stars
82
1 star
238
  • HT
    HELP TOUR
    Mar 2, 2026
    1.0
    Roaches...they quite literally exploded from the bag. I couldn't even count how many there was after I dropped it. If you like brown roaches for rice and black ones for beans...be my guest. My friends and I were so shocked we didn't even record it. Disgusting just Disgusting is all I got to say.
  • SK
    Sheldon Koscuk
    Feb 10, 2026
    1.0
    I’ve been to multiple Chipotle locations, including the one in Melbourne, and the difference here was honestly shocking. I ordered a basic chicken bowl (rice and beans only) with a small drink—nothing extra, nothing special—and somehow the total was almost $14. The same exact meal costs around $10 at another Chipotle nearby. Same food, same portions, same brand. There’s no justification for that kind of price jump other than charging more just because of the location, and it feels like straight-up price gouging. What made it worse was the customer service. The staff was rude, disengaged, and seemed uncomfortable even answering basic questions. No eye contact, no explanation, no attempt to be helpful—just an awkward, dismissive vibe the entire time. It honestly felt like they didn’t care whether customers were there or not. If you’re going to charge significantly more for the same food, the service should at least be better, not worse. Between the inflated prices and poor attitude, this location is an easy one to avoid. I won’t be back.
  • DA
    Daniela Zanoni Araujo
    Feb 7, 2026
    2.0
    Sempre vamos, mas nesse local não estava bom.
  • NB
    Nancy Beneduce
    Jan 28, 2026
    1.0
    This is how my food came!! Clumped together & wrapped in foil!! TERRIBLE!! You should issue me a REFUND for this SHIT!! This cost $15!!
  • JS
    Josh Schwartz
    Jan 21, 2026
    1.0
    The manager clearly charged us for guac which we didn’t order. So we took the guac, then realized she charged us for steak but we got chicken. Went back to the counter she said she would refund so I went back to my meal. She walked over said she needed my card to refund and charge again, I said it’s ok don’t worry about it and she said it wasn’t her fault that the bowl top was marked wrong. I showed her the bowl it clearly says “C”. Shame

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