McDonald's

Reviews

• RG

  R G

  Feb 26, 2026
  1.0
  Went to the drive-thru, placed on order for a big mac, mccrispy and fries. All standard stuff, no changes. paid for my order, and then sat behind 3 cars at the pickup window. when I got to the window, i was told to pull up to the drive thru waiting area. As I waited,. 6 cars went to the window, got their food and left. I went inside, spoke to a nice guy and gal who immediately understood my frustration, but nobody told me what happened. It appears my order was never paced, or given to someone else? its mcdonalds. Place an order, get a burger. I then had to wait several minutes to get a refund. NO MANAGER ever came to apologize. One would expect that after 10-15 minutes at McDonalds, after order is placed and paid for, you would walk out with food. Not this time Update- got a response below Asked me a bunch of pre-set questions that don't apply They dont have a drop down choice for - WE FORGOT TO MAKE YOUR ORDER. I did go online to another site to comment, and I got authorization for a free replacement meal. I appreciate that but it should have happened at the store and I wouldn't have written this miserable review
• KC

  Kevin Christman

  Feb 21, 2026
  3.0
  Commonly get orders wrong.
• MM

  Michael

  Feb 17, 2026
  1.0
  Waited 15 minutes even though I ordered ahead. They also forgot the egg and cheese and just gave me a plain sausage McGriddle..
• DH

  DAKOTA HARWOOD

  Feb 17, 2026
  1.0
  Pulled in to spot number 5 to place my order for take out apparently store manager did not like that cause they sent an employee out to talk to me about being parked in take out spot to order take out
• I8

  Inkling 8Ball

  Jan 26, 2026
  3.0
  I ordered a double quarter pounder with no cheese. The man taking my order was quiet but polite. The young woman at pick up window kept glancing at me through the window, running off to talk to her friends, and very quickly opened the window, practically tossed my bag at me, then slammed it shut to continue talking. I went back through the drive thru to ask them to fix my burger because it had cheese on it. I pulled up to the first window and then was greeted by the same woman. She tossed me a bag, same as before, and then slammed it shut. I assumed it was my fixed burger, but it was instead a small fry? I went inside and told them what happened, and the manager woman was almost not believing me, saying “Well, she’s telling me she gave you the right one.” After I went and got my original order, I saw a plain quarter pounder with no cheese at the bottom. I explained that they gave me an extra burger in the first order and an extra fry to replace my burger. I finally gave up and all the lady said was “Sorry.” and walked off. I spent my whole lunch break trying to fix this…

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