Dunkin'

Reviews

• SB

  Susie Britt

  Nov 16, 2025
  1.0
  Pretty disappointed as we only came around 12 noon time today to find out they don’t sell donuts. We were going to order a coffee and donuts.. we left… Not even noon time.
• DD

  D

  Oct 30, 2025
  1.0
  The place was a shambles. The younger girls were running around in circles not knowing what to do. They were working and working very hard, but it was obvious that they had no structure whatsoever there then a couple older women came out to help them but when I ask about the Uber order one of the older ladies was extremely rude to me and I said well my order will cancel if I don’t get it soon and it looks like it’s mostly done well sorry she said we have to get the mobile orders first they’re more Important and I said look. Do you need a supervisor or an organizer or a manager because I will be glad to come in here and help you guys and I wasn’t being sarcastic. I was being honest something needs to be done there. I was not the only person in line who was frustrated. There were several before me who obviously had been standing for a while and were being very patient polite about it, but we’re kind of fed up. I was very very polite and stood there for 20 minutes, just knowing that they were busy and I’m a patient person, but when the older manager or supervisor or whoever she was snapped at me and then she said who are you because I’m just going to say I will never take your orders again and mind you I had not said anything rude off color or remotely angry to her so I would suggest going to get coffee at Foxtail at Welland Park or serenity sips in Venice Dunkin’ Donuts fills your cups mostly full of ice anyway so why bother with it? And by the way, the woman who said they needed to get the mobile orders out had about 10 cups of coffee, sitting there melting and had for 20 minutes. I’m sure that my order was also sitting there, but I had asked at least three times and I was not going to rudely reach across the counter to grab it from behind the stand so if you ordered something on mobile Duncan today, it was ready probably when you pulled up, but they didn’t seem to know how to distribute it sorry girls. It’s just the truth.
• AH

  Alan H

  Sep 2, 2025
  4.0
  Stopped by on our bikes for some coffee and donuts. Standard DD. Staff could be a bit more personable.
• JB

  Jeanine Bilhardt

  Aug 14, 2025
  1.0
  Was completely ignored. , 😞 After seeing all the bad reviews for this place you would think management would do something. I guess they just don't care.
• JB

  Jason Bosley

  Aug 14, 2025
  1.0
  This place was a little ridiculous I stopped there to get breakfast for myself and my wife one person on the phone six others standing around talking to each other I was the only customer in the place and after 10 minutes somebody finally said oh we'll be right with you. Only one person in the Drive-Thru employees turned saw me standing there turned back around and continued with their conversations with each other.

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