Dunkin'

3.2
181 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Venice, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
12184 Mercado Dr, Venice, FL
34293, United States

Hours

Reviews

3.2
181 reviews
5 stars
69
4 stars
30
3 stars
9
2 stars
11
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness, lack of acknowledgment, and unprofessional behavior from staff.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong items and poorly prepared food.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and improper food handling by staff.

Service Speed

Customers frequently complained about slow service, with long wait times for orders, even when the store was not busy.

Food Quality

There were consistent complaints about the quality of food, including stale donuts and improperly cooked items.
  • JH
    Juan Henriquez
    2 days ago
    1.0
    I bought a macchiato they fill it up complete I ice couldn’t even put the straw I asked them to fix and they denied to do it the right thing
  • RI
    Roza Igolnikov
    6 days ago
    4.0
    We not feel homie over there.
  • LK
    Leeanne Kaczenski
    Dec 23, 2025
    1.0
    I was told I couldn’t get vanilla bean in my iced coffee I won’t be back .
  • EZ
    Elena Zvereva
    Dec 2, 2025
    1.0
    I want to share a very unpleasant experience I had at this Dunkin’. Unfortunately, it was the worst customer service I’ve encountered in my 11 years of living in Florida. The cashier was extremely unfriendly — no “good morning,” no “thank you,” no telling me the total, nothing. When he handed me my latte, he didn’t say a word, just stared at me with so much hostility that it genuinely made me uncomfortable. I have never experienced anything like this from customer service staff. On top of that, he handled my donuts without gloves, napkins, or tongs — just with his bare hands, which was honestly shocking. My one star is for a “good deed”: after this visit, I think I officially dislike donuts now… especially Dunkin’ donuts.
  • SB
    Susie Britt
    Nov 16, 2025
    1.0
    Pretty disappointed as we only came around 12 noon time today to find out they don’t sell donuts. We were going to order a coffee and donuts.. we left… Not even noon time.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Venice, FL?

Dunkin' is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, it offers both delivery and curbside pickup services.