Dairy Queen Grill & Chill

4.1
1089 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1465 E Venice Ave, Venice, FL
34292-3064, United States

Hours

Reviews

4.1
1,089 reviews
5 stars
602
4 stars
217
3 stars
126
2 stars
42
1 star
102

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Many reviews highlighted unsanitary conditions, including dirty dining areas and greasy floors.

Food Quality

Food quality was inconsistent, with some customers enjoying their meals while others received cold or poorly prepared items.

Positive Staff Interactions

Some customers praised individual staff members for their helpfulness and friendliness, indicating that service can vary.

Ice Cream Praise

The ice cream, particularly Blizzards, received positive feedback, with many customers expressing satisfaction with the treats.
  • BM
    Brett Mauch
    Nov 13, 2025
    5.0
    Fast service, very affordable and delicious!
  • CM
    Christopher McRoberts
    Nov 7, 2025
    1.0
    I get keeping some things in stock can be difficult, but come on . What ice cream place doesn't have chocolate. This is now twice I've gone here and no chocolate.
  • DO
    Dan OBrien
    Oct 25, 2025
    5.0
    Good stuff
  • SG
    Susan Gastony
    Oct 13, 2025
    3.0
    I had a very unpleasant experience at the DQ today. I went into the dining area after ordering and two teenage boys were being loud and disruptive in there. It made it uncomfortable to eat in that main area. When I asked to speak to the manager, a teenager came forth and told me if I didn’t like their noise to move to a different section or eat outside. I had already moved to an area far from the boys. She then said: “alright, I’ll go tell them you told me you want them to be quiet and she then smirked at me. I realized as she walked over to them that they were friends of hers who were likely hanging out in the eating area while she worked. Of course, the noise from them just got worse. She later looked at me in the booth I was sitting in and laughed at me. It was an awful experience. All the other customers stayed away from the main dining area, too, after they realized it wouldn’t be a pleasant place to have their food. I sure hope you can address this issue. The young man who took my order was very polite but the two girls working with him with head sets on, certainly weren’t polite or helpful at all. In fact, they wanted to make me look ridiculous for complaining about the noise and did their best to make me feel that way. May I suggest an older adult to supervise the store. You have a nice eating area, but if there are troublesome teens in there, just hanging out while their girlfriends work, your patrons may go elsewhere. Perhaps just some simple signs: no loitering or time limits posted for using the dining room. Thank you for hearing me, as I certainly didn’t feel heard or wanted at your store by the female employees who heard my complaint.
  • SE
    Steve Eyrich
    Oct 11, 2025
    4.0
    The treats that we had were very good. The biggest problem that we saw was that the floor was very, very greasy to the point of being slippery. The bathrooms were not very clean either. This will prevent us from returning.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Venice, FL?

Dairy Queen Grill & Chill is open from 10:30 AM to 11:00 PM Monday to Thursday and Sunday, and from 10:30 AM to 11:30 PM on Friday and Saturday.

Is Dairy Queen Grill & Chill in Venice wheelchair accessible?

Yes, the restaurant is wheelchair accessible and provides facilities such as restrooms, booster seats, and high chairs for families.