Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Mixed reviews on food quality, with some customers enjoying the meals while others reported issues like cold food, incorrect orders, and lack of ingredients.
Service Issues
Numerous complaints about slow service, incorrect orders, and unprofessional staff behavior, although some customers praised friendly and helpful employees.
Cleanliness
Concerns raised about cleanliness in the restaurant, with reports of dirty tables and unsanitary conditions.
Customer Experience
Varied customer experiences, with some expressing satisfaction and loyalty while others vowed not to return due to poor service.
JB
James Barrett
Dec 18, 2025
1.0
I haven't been to an Arby's in about 20 years because they were so expensive for what you got. Today I learned my lesson and I won't be back again. $21.04 for a beef and cheddar classic and a deluxe cheeseburger which was $7.19 and a small fry and a medium fry. It would be different if it was the way is pictured in their ads or on there social influencer versions on YouTube etc. But it wasn't. I threw it away! 1/8 of an inch of shaved roast beef, some cheese on an onion bun. It might have weighed 3 oz all together. And the cheeseburger was burnt on the outside and raw in the middle which it was means it was put on Frozen and it was tough as can be. The dreaded shredded lettuce that hardley didn't exist wasn't fresh. I have pictures of my experience but they don't let you attach them. I'm glad Arby's didn't open up in Englewood and we got Culver's coming instead. Arby's you need to do better or you'll be shutting down like Wendy's.
JC
John F Clemmer
Nov 13, 2025
5.0
Food was good.
SM
Susan Mallozzi
Oct 23, 2025
5.0
Very good. I enjoyed it nice and hot
GM
Gayle Moore
Oct 17, 2025
1.0
When you to a place to eat you would expect to get what you ordered but we got a sandwich with little meat and fries that were over cooked and had been sitting awhile under a lamp. Unless they change how they do things they will lose a lot of business.
GK
Greg Karasick
Oct 7, 2025
2.0
Tell me why I went to Arby’s and got a meal, but never received the drink, and they also forgot all the sauces we requested for so I had to eat my food dry and no beverage when I got home o hope next time I go it will be different because the food is good.