Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers reported inconsistent food quality, with some enjoying the meals while others received poorly prepared items, such as cold or undercooked food.
Service Issues
Multiple reviews highlighted problems with order accuracy and slow service, particularly in the drive-thru, leading to customer dissatisfaction.
Staff Performance
While some customers praised the friendly and helpful staff, others experienced rude or unprofessional behavior from employees.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
MH
Michelle Harris
Feb 10, 2026
4.0
Drive thru
BC
Bob Crick
Feb 2, 2026
5.0
Love the Curly Fries
DM
Dave Meehan
Jan 31, 2026
2.0
Not going back
JB
James Barrett
Dec 18, 2025
1.0
I haven't been to an Arby's in about 20 years because they were so expensive for what you got. Today I learned my lesson and I won't be back again. $21.04 for a beef and cheddar classic and a deluxe cheeseburger which was $7.19 and a small fry and a medium fry. It would be different if it was the way is pictured in their ads or on there social influencer versions on YouTube etc. But it wasn't. I threw it away! 1/8 of an inch of shaved roast beef, some cheese on an onion bun. It might have weighed 3 oz all together. And the cheeseburger was burnt on the outside and raw in the middle which it was means it was put on Frozen and it was tough as can be. The dreaded shredded lettuce that hardley didn't exist wasn't fresh. I have pictures of my experience but they don't let you attach them. I'm glad Arby's didn't open up in Englewood and we got Culver's coming instead. Arby's you need to do better or you'll be shutting down like Wendy's.