Panera Bread

Reviews

• LK

  Luke K

  6 days ago
  1.0
  The food was good, but they got one of the sandwiches and salads entirely wrong on an online order.
• MT

  Michelle “Mish” Torres-Montes

  Feb 20, 2026
  5.0
  Fresh bakery
• LS

  Linda Seabrook

  Feb 13, 2026
  1.0
  I was in your velcrico establishment having some soup. Because I had just had some surgery over at the hospital. I made my order of potato soup with no bacon on top Because I wasn't feeling well from tooth surgery. I asked the young lady if it could be brought to my table because I wasn't stable enough to go pick it up. When Tony brought it to my table and I told him I ask it for no bacon on top, because I just had some oral surgery he gave me major attitude and told me, well, there's bacon inside the soup. I said, I understand that, but what's inside the soup is soft. On top it's not. I said and I also ordered bread and still in his arrogant attitude said, well, what kind of bread it doesn't say anything on the ticket. The ticket doesn't say anything about that or the bacon making it problem my problem. I couldn't remember the name of the bread so he just started yelling all these different types, and I said, sir, it's the one on the top shelf in the middle, but I literally then had to get up off of the chair and walk over and point at the bread that I wanted. He then takes the soup back to the kitchen and brings like it was a big deal. He brings me one without bacon on top and the sliced bread that I could eat because it was soft. Of course there was no knife for the butter, but I bothered not asking because I didn't want more attitude. Then, when I asked for the manager, I found out it was him. When I ask him why he had to be so abrupt and had an attitude about delivering my food to me, he really literally confronted me about how he didn't have an attitude, i'm making a big deal about nothing. If this is a customer's service that you give in your establishments, I will certainly not be returning nor should Tony be in a managerial position, to what I find to be a lovely restaurant that I haven't been to in fifteen years, there's not one near me. I hope you take this seriously! Tony should not be in this position. I don't think he was happy that he had to bring my soup to me instead of me coming up to pick it up.Because my goodness, let's not put anybody out of their way for customer service to somebody that was in need for the moment. I will also be calling your corporate office because I do reviews. Great way to ruin somebody's meal, when they're already feeling horrible from anesthesias and pain. Where is the compassion and the empathy in humans these days. Also, when I asked the girls behind the counter, who that guy was, they didn't want to tell me and I said, you can tell me his name because I will find out either way, and she said, I don't think we're supposed to. I wouldn't even give you one star for the awful way I was treated.
• BS

  Black Sexy

  Feb 3, 2026
  5.0
  Outstanding customer service and the food is delicious, it’s always hot and fresh. The baked potato soup is a MUST have. ⭐️⭐️⭐️⭐️⭐️
• GK

  Geoff Kelman

  Feb 1, 2026
  2.0
  They cannot seem to get an order complete or right here, every single time they either leave out a third of my order , or today they didn’t put half the ingredients on my breakfast BLT (ITS A BLT HOW DO YOU MESS THAT UP ESPECIALLY WHEN THE STORE ISNT BUSY), super frustrating and I wish there was a better Panera closer to me.

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