McDonald's

3.5
1787 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2050 E State Rte 60, Valrico, FL
33594, United States

Hours

Reviews

3.5
1,787 reviews
5 stars
706
4 stars
365
3 stars
253
2 stars
116
1 star
347

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and dismissive towards customers.

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and long wait times for food.

Management Issues

Several reviews mentioned unhelpful and rude management, contributing to a negative customer experience.

Cleanliness and Maintenance

Customers noted cleanliness issues and a lack of proper maintenance in the restaurant, affecting their overall experience.

Inconsistent Experience

While some customers praised the food and service, many others expressed frustration over consistently poor experiences at this location.
  • BY
    Breanna Young
    2 days ago
    1.0
    Food was completely ruined to the point I just threw everything away. The young lady on the intercom taking my order was speaking to me as if I was bothering her. Nothing ever changes for the good at this location. What a waste of money and time.
  • RL
    Robert Lozowski
    Dec 30, 2025
    2.0
    Normal McDonald's. Really really bad employees
  • JR
    Jey Roche
    Dec 18, 2025
    1.0
    This morning I went through the drive thru. I was charged for an extra item that I ordered but did not recieve the extra item. So I went inside and asked the man to fix it and he started YELLING AT ME " Ma'am there are only three of us here right now ok!!!"... I was very taken back as I was not upset whatsoever. He was VERY rude and inconsiderate.
  • AS
    Angelo Suszynski
    Dec 18, 2025
    1.0
    Could and uninviting. No getting, and no one ever came to the counter. I walked out and won't go back
  • AC
    Adrianne Camacho
    Dec 16, 2025
    1.0
    wow if i can give 0 stars i would definitely do so this is my neighborhood mcdonald’s and i come here often i know plenty of the workers here being how many times i come here and i can say the manager that’s on shift on 12/16/25 has been good previously but tonight was a different story i get to speaker with my mobile order she says order when ready i told her i had mobile order and my code is ….. and than it went silent i kept saying hello for over 10 minutes without a response so i than pull up to the second drive thru window worker that helped was so apologizing helped me and was amazing mind you in the background everyone is seen and heard arguing cursing and playing loud music it was a mess mind you it wasn’t even busy all i can say is i had a very bad experience tonight and when the manager came over to hand me my food had a very bad attitude and i asked for sauce since after looking in my bag since very common at this location there was no sauce she got very annoyed and went got my sauce i said thank you and she rolled her eyes shut the window didn’t even say a word i’m very upset with tonight’s service and the hostility that was given tonight wow such good customer service especially coming from a manager i get people have bad days but you don’t take it to work and take it out on customers absolutely the wrong thing to do

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Valrico, FL?

McDonald's in Valrico, FL is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, the Valrico McDonald's has a drive-thru open 24/7.