Chipotle Mexican Grill

3.3
420 reviews
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About

Mexican Restaurant
Chipotle Valrico is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1812 East Highway 60, Valrico, FL
33594, United States

Hours

Reviews

3.3
420 reviews
5 stars
174
4 stars
54
3 stars
29
2 stars
32
1 star
131

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were numerous complaints about portion sizes, food freshness, and specific items being overcooked or undercooked.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and food prep areas, which negatively impacted the dining experience.

Service Issues

Customers reported inconsistent service, with some praising friendly staff while others noted rude behavior from management and staff, as well as poor communication.

Management Concerns

Several reviews pointed out issues with management, including unprofessional behavior and poor staff treatment, which affected overall service quality.

Customer Experience

Overall, customer experiences varied widely, with some expressing satisfaction and loyalty, while others vowed not to return due to negative experiences.
  • DD
    dx d
    6 days ago
    2.0
    Current time is 6:10 p.m. Two customers waiting, six employees standing around. After the chat fest they finally decide to wait on us. Everything on the line is old and dried out. I ask for fresh. I’m told the dinner rush is over. It’s almost closing time. They want to use up the old stuff before opening new food especially since it’s close to closing. (Which is 9 in 3 more hours.) When business falls off, this is why.
  • MG
    MB G
    Nov 16, 2025
    2.0
    I have never been to such a nasty looking chipotle! First off, there was only three guys running the place and it also has a drive-through. The service itself was fine. The employees were upbeat and friendly. However, the entire restaurant was disgustingly dirty food everywhere garbage everywhere the soda station there was water on the floor, ice overflowing in the machine. It was a complete mess. Of course I don't blame the staff. I do know that it is the upper management or whomever is doing the schedule. How could you schedule only three people on a busy Sunday afternoon if it weren't for my kids who were set on getting chipotle today I would've walked right out. The store manager needs to do better! I'm only giving two stars because my service was good.
  • HM
    Harmony Miller
    Nov 12, 2025
    2.0
    Honestly the food is good- however im really disappointed in this place. Yesterday was veterans days, my partner and I went in for there bogo (buy one get one for veterans) only to be told that disnt sgafg h gjm4pm (keep in misn the advertising stated all day) the person was really rude and also shrugged off another veterans who was there for it. This is appalling honestly
  • BO
    Brandon Oaks
    Nov 1, 2025
    4.0
    Food is always good but its not always the cleanest.
  • JM
    jay m
    Oct 13, 2025
    1.0
    The food was good, but the manager was extremely rude and unprofessional. She yelled and cursed at an employee who was clearly doing his best while working alone as both the cashier and server. Despite the situation, the employee stayed calm and professional the entire time. Management really needs to treat their staff with more respect — no one should be spoken to like that in front of customers. Tables were also very dirty.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Valrico serve?

Chipotle Valrico offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients following their Food with Integrity principles.

Where is Chipotle Mexican Grill in Valrico located?

It is located at 1812 East Highway 60, Valrico, FL 33594, in Hillsborough County.