Chipotle Mexican Grill

Reviews

• BQ

  Blake Quigley

  2 days ago
  5.0
  Came here on Saturday January 10th and Aidan was nothing but the best. He was attentive, hardworking, and very hospitable. It’s customer service like this that keeps me coming back to this location.
• EE

  Ed

  2 days ago
  1.0
  A customer was allowed inside the restaurant with a dog hovering near the food preparation area. I immediately brought this to the manager’s attention, as pets are not permitted in food establishments due to health and safety regulations. The manager refused to address the issue and showed complete indifference to the concern. This raises serious questions about how often pets are allowed inside this location and whether any health protocols are being followed. When I attempted to escalate the issue, the manager was openly rude, refused to provide her name, refused to give any regional or corporate contact information, and hung up on me. This behavior is entirely unprofessional and unacceptable for someone in a management position.
• CF

  Cameron Flouro

  Jan 2, 2026
  1.0
  My mother ordered us chipotle for lunch and noticed as she was driving home that the chips that we ordered were not in the bag. She turned around and explained it to the person assisting her the first time. He accused my mom of lying and made her give the bag back that had other food in it. My mom was embarrassed to be accused of lying over a 5 dollar bag of chips. Absolutely terrible service
• JH

  Jordan Holderman

  Dec 15, 2025
  1.0
  I frequent this chipotle since moving into the area. This was one of the worst experiences I have had at any chipotle. While I was waiting in line the person starting the orders was cursing to one of the cooks… there were children in line. Then I ordered my food to go and got home to eat. I am not sure how to adequately explain how dry the steak was tonight. Hard as a rock, not edible, literally terrible. This was also a kids meal, this steak was a choking hazard to any child. A very disappointing experience as a whole.
• SK

  Shawna Kelleher

  Dec 10, 2025
  2.0
  Out of convenience I’ve had drive thru from this location a few times and order via the app. When this location first opened it was exactly what I expected -good food, good portions, fast service. Not anymore! A few weeks ago I went to pick up my order. Guy at window asked for the name on the order. I said “Mike”. He looks at the orders he has and says I don’t have anything for a Mike. He asks if it’s under a different name so I try my name -nope. So I call my husband to make sure I’m at the right location and of course I am. I tell window guy the order# and what we ordered. After a few more rounds of verifying w my husband and asking window guy to check again I finally say the magic word “Michael” instead of Mike. What a surprise! Our order was there all that time (getting cold) but window guy couldn’t figure out that Mike and Michael were the same. Seriously? How inept can one guy be? I feel bad when Jenny doesn’t say Jennifer or Bill doesn’t say William. Yesterday we tried again. Both our orders were ice cold. It was as if they put them in a blast chiller after preparing the order. I actually put mine in our microwave to heat. Also who’s teaching these employees how to roll a burrito? It should be rolled up so you get a little of everything in one bite. Mine was rolled in layers where I only got 1 ingredient at time. I’m sure I’ll be dumb enough to return (for the convenience) but when possible I’ll be getting my Chipotle at a different location.

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