McDonald's

3.2
1766 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
400 Hatfield Dr, Umatilla, FL
32784, United States

Hours

Reviews

3.2
1,766 reviews
5 stars
540
4 stars
306
3 stars
350
2 stars
169
1 star
401

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff, long wait times, and incorrect orders, leading to a negative perception of service.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables, bathrooms, and a general lack of cleanliness in the restaurant.

Food Quality

The food was often described as subpar, with complaints about incorrect orders, overcooked items, and poor freshness.

Management Issues

Customers expressed dissatisfaction with management's responsiveness and ability to address issues, contributing to a negative overall experience.

Mixed Experiences

While many reviews were negative, a few customers noted positive experiences with specific employees and food quality on occasion.
  • AT
    Amanda Turturo
    1 day ago
    1.0
    This place is an absolute craphole!!!!!!! They don't answer the intercom. The food is always inaccurate and disgusting. I will never be back to this location ever again!!!!!!!!! STAY AWAY FROM THIS PLACE!!!!!!!
  • DB
    Dale Bryan
    1 day ago
    1.0
    Never had a good experience at this McDonald’s and I’ve been living here for six months Finally learned my lesson tonight
  • CF
    Christian Fuego
    1 day ago
    1.0
    I have been served the most disgusting hamburger I’ve ever had in my life here tonight. I will never be back stay away from this place.
  • AG
    Ariel Graham
    6 days ago
    1.0
    11/18/25 8:44pm The meal went straight into the garbage. There was something in the fry’s and the burger . Idk how this location is still opened who ever prepared the food needs to get fired
  • EC
    Eddie Conte
    Oct 30, 2025
    1.0
    They are always so rude with any interaction I’ve had. Food is always gross, not fresh and thrown together. Also they will try to make you park and wait in a parking spot for a small fry when they aren’t even busy. It’s consistently horrible.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Umatilla, FL?

McDonald's in Umatilla is typically open from 5:00 AM to 11:00 PM Monday through Thursday and on Sunday; on Fridays and Saturdays, it remains open until 1:00 AM.

Does this McDonald's location offer drive-thru service?

Yes, there is a drive-thru service available with hours mostly from 5:00 AM to midnight, extending to 1:00 AM on Fridays and Saturdays.