McDonald's

3.2
1773 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
400 Hatfield Dr, Umatilla, FL
32784, United States

Hours

Reviews

3.2
1,773 reviews
5 stars
544
4 stars
307
3 stars
350
2 stars
171
1 star
401

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold fries, overcooked items, and missing ingredients.

Cleanliness

Numerous customers noted unsanitary conditions in the restaurant, including dirty tables and unpleasant odors.

Positive Staff Interactions

Some customers highlighted positive experiences with specific staff members who provided good service.
  • TM
    Tiffany Martin
    Jan 3, 2026
    5.0
    Outstanding Service & A Great Sense of Humor! Nicodemus absolutely made our visit to McDonald’s unforgettable. From the moment we ordered, he was upbeat, funny, and genuinely kind. His sense of humor had us laughing, and his positive attitude made the whole experience feel welcoming and relaxed. You can tell he actually enjoys his job and cares about customers, which is rare and refreshing. McDonald’s is lucky to have him—employees like Nicodemus are the reason people come back. Give this kid a raise!
  • SA
    Sergio Aguilar
    Dec 31, 2025
    2.0
    Take a lot of time for my order and didn't let me ketchup
  • TR
    t r
    Dec 30, 2025
    2.0
    McDonald's (specifically this one) is a lot like an ex. You hype yourself up to the delicious looking burgers on the menus, and then you decide what you want, and order. Then you wait. You keep waiting. Then you wait a little more. Then you scroll a little Facebook, maybe some Instagram. They haven't still haven't called your number. You start to accidentally make awkward eye contact with the employees, until finally, it happens. You get your food. You come home after a five minute drive and open the bag. The fries are everywhere BUT the container, the burger has half a slice of cheese on the burger, with the other half on the box. The fries are cold (probably because they weren't in the container) and now you eat in silence thinking, "Damn. Why the hell do I keep coming back?"
  • SK
    Shane Knopf
    Dec 25, 2025
    1.0
    Been there several times. Missing food. Rude staff. Tried calling the store. No answer. Have had burgers missing. Fries missing. Various other foods. Drive thru has awful service. Always having you pull ahead. Sat in parking spot several times waiting up to 30 minutes for food.
  • IQ
    Izayoi The Queen
    Dec 12, 2025
    1.0
    Why are the fries always cold when we buy them? 😔 also tried giving y’all so many chances to make a good McCrispy chicken sandwich but they’re just so dry and overly chewy. Wish you guys cared about your food <\3

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Umatilla, FL?

McDonald's in Umatilla is typically open from 5:00 AM to 11:00 PM Monday through Thursday and on Sunday; on Fridays and Saturdays, it remains open until 1:00 AM.

Does this McDonald's location offer drive-thru service?

Yes, there is a drive-thru service available with hours mostly from 5:00 AM to midnight, extending to 1:00 AM on Fridays and Saturdays.