Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and slow service.
Food Quality
Many reviews highlighted issues with food temperature and freshness, with several customers receiving cold or improperly prepared items.
Order Accuracy
Numerous customers noted frequent mistakes with their orders, including missing items and incorrect modifications.
Cleanliness
Feedback varied on cleanliness, with some praising the cleanliness of the location while others reported unsanitary conditions.
Speed of Service
While some customers experienced quick service, others reported long wait times, particularly during busy periods.
EM
Erika Meinholz
4 days ago
5.0
Use the app and collect points. Mango pineapple smoothie is delicious
KC
Karen Cooper
Nov 17, 2025
2.0
Bagel was hard as a rock, frappe machine wasn't available, food was cold. Personnel was very nice however!
MD
Mom Dad
Oct 18, 2025
1.0
Blacklist Trenton FL McDonald's
They don't have free refills.
RG
richard glidewell
Oct 17, 2025
1.0
The absolute worst it has been. Usually it's ehh. But this time cold fries. Snack wraps with chicken that looked like it was heated up 3 days ago. Sandwich put together sloppy and also cold. At least the drinks was right
AS
Amsterdam, Sick of poor service
Oct 7, 2025
1.0
Was just there, they forgot my 10 piece nugget (not going back thru the line or I'll be late) and the lady at the 2nd window was so fast, barely spoke to me so I could tell her something was missing. Make acknowledge ur customers next time yeah? Oh and$30 for a combo, nuggets (I didn't even get) and a few pies that expire in 9 mins and look dried out and won't be getting eaten. What a waste.