Dunkin'

Reviews

• ST

  Starfire Travel

  2 days ago
  4.0
  They charged me $.80 for a cup of ice water, despite spending over $20 for breakfast. Seemed a bit odd. Their location is an easy on and off from Route 95. However, their bathrooms need attention. One was out of commission and the other was dirty. My husband waited more than 15 minutes before he could use the men’s restroom and then a man finally came out but the door was still locked, as he was about to inform the staff about the problem, a woman came out of the men’s restroom. I don’t know what kind of ‘club’ they joined while they were both in there, but it made me want to yack 🤮
• RK

  Rebecca Keith

  Nov 1, 2025
  1.0
  I received a doordash order at 9:11 a.m. I drove to Dunkin and the order was not ready. I wait and wait and wait I get asked three times what I'm waiting for and it's still not ready. Finally they decide that they will be able to go ahead and look into it at about 9:45 a.m.. they stated that someone had already picked up the order and that they could not make it again. I showed them that I had the order on my phone and I was in communication with the customer that ordered it and finally they decided to make the order. It should not take 40 minutes to get a order. The order was a medium iced coffee. There was no large order there was no reason why they couldn't get this done in a timely manner. I lost out on other orders to make money which pays my bills because Dunkin cannot get their stuff together. I do not recommend this store this is not the first time I've had issues with it service. NEGATIVE 5 STARS!!!
• EE

  Erica Etcheson

  Oct 26, 2025
  2.0
  Frequently out of a lot of items. And if you order using the app or Uber Eats, they have no way to refund you for anything that isn't available. I spent $30 two weeks ago and only received two drinks, still waiting on that refund...
• JM

  jason michel

  Oct 10, 2025
  1.0
  Constantly out of everything. How are you out of a seasonal item. Just poor management
• MT

  Michael Tunney

  Oct 7, 2025
  1.0
  I am an Uber Eats driver, and I was picking up and Uber Eats order from this location. The order was 6 glazed donuts and 6 vanilla donuts with sprinkles. The staff only had 2 of each in supply which is understandable, so I attempted to let the customer know about the situation and see if they wanted something else in place of the missing items, and the staff made recommendations for replacements which was also understandable. I wanted to write everything down and report it to the customer to protect myself and ensure the customer was okay with the decisions, but I was confused about what the exact substitutions were, the staff were talking too fast, and I wasn't exactly feeling the best at that time for separate personal reasons, and I was made to feel like I was an inconvenience when they were raising their voice and reiterating they were repeating themselves "a billion times" which I felt upset about. I wasn't trying to be a nuisance at all, and maybe I took it to heart too much, but I also don't appreciate the disrespect and lack of empathy, but I still came in to apologize, and I left. You're supposed to practice extraordinary patience and understanding when assisting customers and drivers, and I felt that was missing from this experience today, and I am both disappointed and upset about it, but I suppose life goes on either way, so I will leave it at that

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