Subway

3.9
167 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local The Villages Subway® Restaurant at 1580 Bella Cruz Dr. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1580 Bella Cruz Dr., The Villages, FL
32159, United States

Hours

Reviews

3.9
167 reviews
5 stars
83
4 stars
37
3 stars
17
2 stars
10
1 star
20

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted poor service, including staff being unhelpful, rude, or inattentive, leading to negative customer experiences.

Food Quality

Customers expressed dissatisfaction with the quality of food, mentioning stale ingredients and incorrect orders, while some praised the freshness of certain items.

Cleanliness

While some customers noted the restaurant was clean, others reported unsanitary practices by staff, raising concerns about hygiene.

Staffing Problems

Several reviews pointed out understaffing during busy times, resulting in long wait times and inadequate service.

Positive Experiences

Despite the negative feedback, there were numerous positive comments about friendly staff and good sandwiches, indicating some customers had satisfactory experiences.
  • VP
    Victoria Peck
    2 days ago
    1.0
    ZERO STARS. ZERO. DO NOT GO. Probably the worst sandwich I've ever seen made in my entire life. Came into this Subway 10:30 on Saturday November 22nd, ordering one ham and cheese toasted footlong with LTM, simple order. As soon as we walked in the girl behind the counter (early 50s, black hair, 90s style arm tattoos) rolled her eyes at two customers walking into the empty restaurant. No greeting, just standing with a dead stare until I started my order. Being a former subway employee and knowing the correct layering, seeing this employee throwing cheese directly into dry bread and toasting it, then putting cold lettuce atop hot ham was appalling. She practically threw the ingredients onto the bread, sloppily cut it in half and rang me up. CLEARLY I selected 0 tip. And it's a good thing I did because as soon as the register said approved, she took off her gloves, put on a jacket walked out into the dining area into a booth and started playing a phone game on full blast. I'm not joking this is probably the laziest worker I've ever seen in an establishment. I will not be back and I suggest an immediate retraining of that employee or termination. Blatant disregard of a workplace.
  • RB
    Raymond Bock
    Nov 3, 2025
    5.0
    I like this place! Subs were made exactly as ordered.
  • MW
    Max Waggoner
    Oct 8, 2025
    1.0
    The subs were awful. The tuna was old and the roast beef tasted like it was from a can. I tried placing my order online but their system got stuck when I hit send; the little sign just kept spinning. I tried to call the order in over the phone, but the woman who answered said she was with a customer and had nothing to write it down. So I drove in and there were no further problems except the food was terrible when I got back home. The little sign on my computer was still spinning.
  • DH
    David Hendrickson
    Oct 2, 2025
    5.0
    Great discounts
  • JK
    Jacob Kerstiens
    Sep 23, 2025
    1.0
    Local firefighter/paramedic, came in for a sandwich. The lady preparing my sandwich was accidentally leaning on top of it, covering and smashing it completely while reaching for meats. I respectfully asked if she could remake the sandwich because she was pressing down on it with her body. I emphasized that I was not trying to be rude or over the top, I just did not like my sandwich being touched with her stomach. She looked at me and said, “I never did that,” then threw the knife she had in her hand onto the floor, went to the back, and began throwing dishes. A gentleman then took over and remade my order. At the end of my transaction, I asked for my receipt. I was advised it had been thrown away. When they reprinted it, I noticed I was upcharged for extra meat purposely. I asked why there was an upcharge, and he opened the register, handed me cash back, and laughed.food was amazing restaurant was clean. Absolutely horrible service and customer service, this is how local first responders are treated. Hate to see how civilian would be treated.

Frequently Asked Questions About Subway

What are the operating hours of Subway at 1580 Bella Cruz Dr.?

Subway at 1580 Bella Cruz Dr. is open every day from 9:00 AM to 10:00 PM.

Does this Subway location offer delivery services?

Yes, this Subway location offers convenient delivery services.