Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local The Villages Subway® Restaurant at 8796 SE 165th Mulberry Ln brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customers reported a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Food Quality
Many reviews highlighted issues with food preparation, including stale bread, missing ingredients, and poorly made sandwiches.
Cleanliness
Some customers noted that the store was clean, while others raised concerns about unsanitary practices and old ingredients.
Management Issues
Several reviews mentioned poor management practices, including staff shortages and unprofessional behavior from management.
Online Ordering Problems
Customers frequently experienced issues with online orders, including cancellations, incorrect orders, and lack of communication.
DS
Don Schlonski
3 days ago
5.0
Fish and her young make colleague knocked it out today 11/21/25 at 6pm.
Huge line and they plowed through happily and intently with no drama.
ME
Misty Emig
Nov 15, 2025
1.0
Went there with my mom with some coupons. Was told they had to be rung up separately. (Not at the other store we used them at before) But no big deal. My coupon worked fine. Then the coupon my mom had was a 6” meal for $6.49. They told her that coupon didn’t exist and proceeded to charge her $7.99. The man was rude, the man bun said it all. I used to work for subway and the level of disregard from this employee was disrespectful especially when my mom asked for a fork…
SM
Sarah Sales Miles
Oct 24, 2025
5.0
I usually love Subway but here lately all the locations I have been to have been pretty crappy. I really wanted Subway for lunch today and I am glad I chose this location on Mulberry lane in the villages. The staff was friendly, they made my sandwich exactly how I usually order it but they actually made it right. They weren’t out of any ingredients like other subways are. I spoke with the manager and told her how great everything was. I noticed the low rating on this location and I know you can’t make everyone happy but this is the best location in the area. I believe they are under new management and she is doing a great job. I appreciated the choice of music they were playing as well.
CB
crazy Wolf Beckham
Sep 3, 2025
1.0
Owner lady very rude don't touch the. Glass they scream that at you and if you try to just walk away she will follow you screaming at you 🤣
RC
Robert Camp
Aug 12, 2025
1.0
The worst Subway ever. Young man building says "he's just trying to survive the day". May I suggest Fallujah or some place a bit more dangerous than an air conditioned Subway shop.
After a ten minute wait during which one customer was served. Sorry for the wait.
Next I'm told no meatballs today, sorry.
Change my order only to get told at check out that the order doesn't meet coupon requirements. Sorry.
Sorry is the key word. Sorry service, sorry product, sorry price. Sorry Owner because this is a constant and on going problem.
I should have walked out and let them throw the damn things away !