Service Speed
Customers frequently reported slow service, especially in the drive-thru, with long wait times and orders often taking 15-30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong drinks, leading to customer frustration.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior from employees.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty floors and tables, contributing to a negative dining experience.
Food Quality
Customers expressed disappointment with food quality, citing cold or poorly prepared items, and inconsistent drink preparation.