Dunkin'

3.7
684 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve The Villages, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3460 Wedgewood Ln, The Villages, FL
32162, United States

Hours

Reviews

3.7
684 reviews
5 stars
299
4 stars
145
3 stars
65
2 stars
53
1 star
122

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported issues with order accuracy and staff training, leading to dissatisfaction with service.

Staff Attitude

While some reviews praised friendly staff, others noted rudeness and poor customer service from management.

Product Consistency

Many customers expressed frustration over inconsistent drink preparation and food quality, with several mentioning incorrect orders.

Cleanliness

Several reviews highlighted cleanliness issues both inside and outside the store, affecting the overall experience.

Availability

Customers often reported that popular items, especially donuts, were frequently out of stock.
  • SM
    Star Monroe
    2 days ago
    1.0
    I ordered 2 Sabrina strawberry daydream refreshers and got 2 dragon refreshers they added no cheese to one of my other items then yesterday my mom ordered a peppermint drink they put NO peppermint it tasted Soo bad. I asked for a pink sprinkle donut there wasn’t sprinkles
  • GG
    gourmetanxiety
    Nov 8, 2025
    5.0
    Shoutout to Nicole at the Southern Trace Dunkin. She is REALLY killing it at her job. She is SO incredibly kind and friendly and her customer service is amazing. My best friend and I visited this location recently and we were helped by Nicole and she really is super knowledgeable about everything and made us feel right at home.
  • KB
    Katie B.
    Nov 8, 2025
    1.0
    While waiting on my food the guy threw it on the counter 3 times after putting the wrong sticker on it. I ordered a loaded hash brown and they didn’t put any bacon in it when I paid for bacon. Terrible atmosphere, terrible workers.
  • SP
    Shell P
    Oct 23, 2025
    1.0
    I use the drive up five days out of the week only because it's the closest Dunkin' to my house. I would say three days out of the five my coffee is made wrong and it's a very simple order. The staff is completely unqualified to even make a cup of coffee. Apparently, their orders are timed at the drive through because as soon as you pay, they ask you to pull up into a parking spot to wait for somebody to come out with your order. If I wanted to do all that i would go inside. Today, after they made my coffee wrong I refused to pull into a parking spot because I didn't want to continue to be inconvenienced so that they could look like, they're being efficient for whatever timer they're on. A young man had the nerve to tell me rudely.Next time we tell you to move forward, you have to move forward. I don't know who he thinks he was talking to, but that is not the type of customer service I pay for. Shannon Clemens is the district manager and needs to do better or let someone else lead.
  • HB
    Harold Brotherton
    Oct 18, 2025
    1.0
    Service at Dunkin is always bad. Made an online order for pickup. Wasn’t greeted by anyone. No one said just a minute. Screen said order was ready. It wasn’t. Out of stock of items we ordered online.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in The Villages, FL?

Dunkin' is open from 5:00 AM to 9:00 PM Monday through Saturday, and from 6:00 AM to 9:00 PM on Sundays.

Does Dunkin' in The Villages offer delivery and curbside pickup?

This Dunkin' location provides both delivery and curbside pickup services for customer convenience.