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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve The Villages, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported issues with order accuracy and staff training, leading to dissatisfaction with service.
Staff Attitude
While some reviews praised friendly staff, others noted rudeness and poor customer service from management.
Product Consistency
Many customers expressed frustration over inconsistent drink preparation and food quality, with several mentioning incorrect orders.
Cleanliness
Several reviews highlighted cleanliness issues both inside and outside the store, affecting the overall experience.
Availability
Customers often reported that popular items, especially donuts, were frequently out of stock.
SM
Star Monroe
2 days ago
1.0
I ordered 2 Sabrina strawberry daydream refreshers and got 2 dragon refreshers they added no cheese to one of my other items then yesterday my mom ordered a peppermint drink they put NO peppermint it tasted Soo bad. I asked for a pink sprinkle donut there wasn’t sprinkles
GG
gourmetanxiety
Nov 8, 2025
5.0
Shoutout to Nicole at the Southern Trace Dunkin. She is REALLY killing it at her job. She is SO incredibly kind and friendly and her customer service is amazing. My best friend and I visited this location recently and we were helped by Nicole and she really is super knowledgeable about everything and made us feel right at home.
KB
Katie B.
Nov 8, 2025
1.0
While waiting on my food the guy threw it on the counter 3 times after putting the wrong sticker on it. I ordered a loaded hash brown and they didn’t put any bacon in it when I paid for bacon. Terrible atmosphere, terrible workers.
SP
Shell P
Oct 23, 2025
1.0
I use the drive up five days out of the week only because it's the closest Dunkin' to my house. I would say three days out of the five my coffee is made wrong and it's a very simple order. The staff is completely unqualified to even make a cup of coffee. Apparently, their orders are timed at the drive through because as soon as you pay, they ask you to pull up into a parking spot to wait for somebody to come out with your order. If I wanted to do all that i would go inside. Today, after they made my coffee wrong I refused to pull into a parking spot because I didn't want to continue to be inconvenienced so that they could look like, they're being efficient for whatever timer they're on. A young man had the nerve to tell me rudely.Next time we tell you to move forward, you have to move forward. I don't know who he thinks he was talking to, but that is not the type of customer service I pay for. Shannon Clemens is the district manager and needs to do better or let someone else lead.
HB
Harold Brotherton
Oct 18, 2025
1.0
Service at Dunkin is always bad. Made an online order for pickup. Wasn’t greeted by anyone. No one said just a minute. Screen said order was ready. It wasn’t. Out of stock of items we ordered online.
What are the operating hours of Dunkin' in The Villages, FL?
Dunkin' is open from 5:00 AM to 9:00 PM Monday through Saturday, and from 6:00 AM to 9:00 PM on Sundays.
Does Dunkin' in The Villages offer delivery and curbside pickup?
This Dunkin' location provides both delivery and curbside pickup services for customer convenience.
What types of meals does Dunkin' serve throughout the day?
Dunkin' serves breakfast, lunch, and brunch meals to satisfy your cravings all day long.
How can I order ahead from Dunkin' in The Villages?
You can order ahead using the Dunkin' mobile app available on iOS and Android, or order online through their official website.
What are some specialties offered at this Dunkin' location?
This Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, catering to various tastes.
Does Dunkin' in The Villages have a drive-thru service?
Yes, this location features a drive-thru for quick and convenient service.
What new seasonal drinks can I try at Dunkin' this holiday season?
Try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher from the holiday menu.
What nearby places can I visit after grabbing a coffee at Dunkin'?
After your visit, you can check out nearby spots like Baskin-Robbins for ice cream, IHOP for a hearty breakfast, or Darrell's Diner for a casual meal experience.
Are there convenient banking options near Dunkin' in The Villages?
Yes, nearby banks include Wells Fargo Bank and Regions Bank, as well as ATM services like The Exchange Network and Bitcoin Depot to serve your financial needs.
How can nearby businesses like the USPS and Southern Trace Cleaners make a visit to Dunkin' more convenient?
Customers can combine their Dunkin' trip with errands like shipping at USPS or dry cleaning at Southern Trace Cleaners, saving time by visiting multiple places in one stop.