Wendy's

3.6
1633 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Temple Terrace, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Temple Terrace, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
11720 N. 56th Street, Temple Terrace, FL
33617, United States

Hours

Reviews

3.6
1,633 reviews
5 stars
653
4 stars
338
3 stars
243
2 stars
103
1 star
296

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often being rude, dismissive, or unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and staff not addressing these problems adequately.

Food Quality

Feedback indicated inconsistent food quality, with complaints about stale or cold food, and poorly assembled items.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and overflowing trash bins.

Long Wait Times

Customers frequently experienced long wait times for their orders, both in the drive-thru and inside the restaurant.
  • SQ
    Samuel Quiles
    Nov 7, 2025
    1.0
    I visited this location and made a lighthearted joke about AI, but the person operating the system seemed to take it personally and began speaking to me aggressively. I responded in the same tone, which unfortunately caused the situation to escalate for no real reason. The experience left me feeling that this location lacks empathy and professionalism. I wouldn’t return, and it’s clear why business seems slow if this is the kind of customer service being provided.
  • JV
    Jonathan Vargas
    Nov 4, 2025
    1.0
    Worst Wendy’s I ever been too waited 20 min for nobody to help me or allow me to order. Then the persons I. The back eating while 20 people start a line. Stupidity at it’s finest
  • JJ
    JBFL
    Oct 25, 2025
    1.0
    When I went through the drive through I was given the completely wrong order. When I went to the counter to tell them, the lady rudely snaps “What’s wrong with it?” Excuse me?! They remade the order and I drove back to the office. Well guess what, it was the wrong sandwich AGAIN. I drove back to the store and asked for a refund. When I did, all the employees started yelling at each other! I gave up and left with no refund and no food. Never going to this location again!
  • DA
    Don Alejandro
    Oct 18, 2025
    1.0
    I can't believe Wendy's now charges you $0.54 for buffalo sauce.
  • GG
    Gillian Gutierrez
    Oct 1, 2025
    1.0
    Literally just went and not only was the drive thru an AI but the actual worker cancelled my food bc they were out of chicken tenders without even telling us they didn't have any and refused to let us order anything at the window so we literally pulled up to only get half our order and nothing was done to fix it so i guess they just expected me to go hungry? If the AI alone wasn't enough to stop me from coming back the workers definitely solidified that decision. Never coming back to this location any of the restaurants around this one are way better with ACTUAL customer service.

Frequently Asked Questions About Wendy's

Is 11720 N. 56th Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.