McDonald's

3.5
4172 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11707 N 56th St, Temple Terrace, FL
33617, United States

Hours

Reviews

3.5
4,172 reviews
5 stars
1,564
4 stars
803
3 stars
657
2 stars
352
1 star
796

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and professionalism, many reviews highlight rude behavior and poor service, especially during busy hours.

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and long wait times, indicating a significant problem with order accuracy at this location.

Food Quality

Several reviews mention that food quality is inconsistent, with complaints about stale or cold food, while a few customers noted fresh and hot meals.

Atmosphere

The atmosphere is described as friendly by some, but many customers noted that staff appeared unmotivated and the service was slow, contributing to a negative dining experience.
  • AU
    Alana Unsworth
    4 days ago
    5.0
    I just wanted to compliment Raquel. Her customer service skills are phenomenal. She has upbeat energy which makes me want to keep coming back just to see her. No matter how busy the store may be or how difficult the customers may be, she remains calm, humble and deals with the issues in a calm professional manner. She really is a superstar. And, as a business owner I would love to have employees just like her. If she had her own store, I can promise you it would succeed. Thank you for all you do
  • JR
    Jonathan Romero
    5 days ago
    1.0
    Go here if you want to be treated less than human. Waited 15 minutes for an iced coffee, was ignored the entire time. Cars behind me were getting iced coffees and driving around me. Humiliated and ignored and never even got my coffee. Been coming here at least once a week for 3 years. Doubt ill come back.
  • PD
    Paul DeMarco
    6 days ago
    1.0
    Second time taking my kid to McDonalds (3yr old). She took one bit of tenders, nuggets, sandwich and wouldn't eat anymore. The employees were fighting or in a heated argument. Several ran into the parking lot and others were standing watching. Had three staff look through us while trying to order. Bread was kind of stale and soda tasted like water. Kid wouldn't eat it which is pretty crazy because she eats everything. Overall, not a great experience.
  • MW
    Mike Williams
    Dec 31, 2025
    5.0
    Just wanted to compliment the McDonald's here for being one of the finest McDonald's I have visited in the Tampa Bay area since moving back here. Trish the manager here was awesome. You notice her at the counter personally assisting customers with a beautiful smile. She was also the person who brought my breakfast order to my table. Very friendly and great attitude and personality. Huge asset for the company. The food was great and cooked to perfection. The hash browns were as good as the fries and the biscuits were just like Mom use to make them growing up. Fluffy and soft and almost crumbling. The store was very clean and the bathroom was very clean. All and all if I was grading the place I would give it a perfect score. Not the first time
  • KE
    King Eazzy
    Dec 21, 2025
    1.0
    If I could give this location a rating of 0.5 I would! This location is the worst location in temple terrace. The customer service is trash. That will have you sitting at the drive thru window for 5+ minutes without saying nothing. The coffee is always cold in the morning hours. The people working there in the morning hours are bad. They look miserable and lack quality customer service. If I was the franchise owner or corporate manager the I’ll have everyone fired and start over with the hiring process. This isn’t the first experience either. I’ve had issues many times but this is my first time writing a review expressing my frustration with this location. Between the bad customer service and 50/50 chance your food will come out bad or good is ridiculous being that prices are much higher than prior years. I highly suggest to avoid this location during morning hours at least. I’ll have to write a separate post for the afternoon to evening times. The location is bad overall. It’s such a shame the place is recently renovated but the workers may the location bad. Please look into this matter.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Temple Terrace, FL?

This McDonald's location is open 24 hours every day of the week.

When can I use the drive-thru service at this McDonald's?

The drive-thru at this McDonald's is available 24/7, every day of the week.