Dairy Queen Grill & Chill

3.6
1468 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
10830 N 56th St, Temple Terrace, FL
33617-3644, United States

Hours

Reviews

3.6
1,468 reviews
5 stars
620
4 stars
299
3 stars
173
2 stars
88
1 star
288

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.

Food Quality

Many customers reported issues with food quality, including cold items, incorrect orders, and melted ice cream.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty dining areas and concerns about hygiene.

Staff Performance

While some employees received praise for their service, many others were criticized for being unhelpful and lacking motivation.
  • TS
    Timothy Slone
    2 days ago
    5.0
    The food here when I go to this one is spot on delicious chicken and gravy...the blizzards too👍👍
  • DC
    Daniel Cornell
    Jan 2, 2026
    1.0
    I wish there was another dairy queen near us. We have the worst customer service experience just about every time we come here.
  • AV
    Alice Matos- Vega
    Dec 29, 2025
    5.0
    Ordered meals
  • KK
    KG
    Dec 24, 2025
    2.0
    They answer the phone just to hang up. Got some real winners working there
  • JN
    Jaedon Nobles
    Nov 26, 2025
    5.0
    Stopped in tonight to grab something with some friends and didn't realize they were closing early for Thanksgiving. Everyone on staff was amazing. Brittany showed amazing customer service skills by being able to multi task the front counter and driver through orders at the same time. The whole team are rockstars!!

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Basket, and ice cream cakes.

What are the opening hours for Dairy Queen Grill & Chill during the week?

The restaurant is open Monday to Thursday and Sunday from 10:30 AM to 11:00 PM, and on Friday and Saturday from 10:30 AM to midnight.