Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.
Food Quality
Many customers reported issues with food quality, including cold items, incorrect orders, and melted ice cream.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty dining areas and concerns about hygiene.
Staff Performance
While some employees received praise for their service, many others were criticized for being unhelpful and lacking motivation.
TS
Timothy Slone
2 days ago
5.0
The food here when I go to this one is spot on delicious chicken and gravy...the blizzards too👍👍
DC
Daniel Cornell
Jan 2, 2026
1.0
I wish there was another dairy queen near us. We have the worst customer service experience just about every time we come here.
AV
Alice Matos- Vega
Dec 29, 2025
5.0
Ordered meals
KK
KG
Dec 24, 2025
2.0
They answer the phone just to hang up. Got some real winners working there
JN
Jaedon Nobles
Nov 26, 2025
5.0
Stopped in tonight to grab something with some friends and didn't realize they were closing early for Thanksgiving. Everyone on staff was amazing. Brittany showed amazing customer service skills by being able to multi task the front counter and driver through orders at the same time. The whole team are rockstars!!
What are the opening hours for Dairy Queen Grill & Chill during the week?
The restaurant is open Monday to Thursday and Sunday from 10:30 AM to 11:00 PM, and on Friday and Saturday from 10:30 AM to midnight.
Is Dairy Queen Grill & Chill open on holidays?
Dairy Queen Grill & Chill is closed on holidays such as November 27, 2025, and December 25, 2025.
Does Dairy Queen Grill & Chill have seating and facilities for families and children?
Yes, it offers indoor and outdoor seating, booster seats, high chairs, restrooms, and is family-friendly and wheelchair accessible.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can order online for pickup through their official ordering URL: https://www.dairyqueen.com/en-us/order/pickup/n/12818/.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, there is a drive-thru available for convenient ordering and pickup.
How can I stay updated on exclusive deals at Dairy Queen Grill & Chill?
You can download the Dairy Queen app to access exclusive deals and mobile rewards.
What nearby services can I find around Dairy Queen Grill & Chill at 10830 N 56th St?
Nearby you can find Fantastic Sams (hair and beauty salon), several legal services like Karya Law LLC, Mohammed Zohdi Shair Attorney, and various beauty spas including Flawless Beauty Spa By Samar.
Are there any retail or food options near Dairy Queen Grill & Chill?
Yes, nearby food options include Pizza Hut and Mays Alreem USA Pita House, and retail shops like 56th Street Florist and Yasini Jewelers of Florida are also close by.
What entertainment or leisure venues are located near Dairy Queen Grill & Chill?
Nearby you can visit Tampa Hookah Lounge and Layali Tampa hookah lounge for cafe and hookah bar experiences, offering a relaxing spot before or after your meal.