I called to check whether my order went through and, if not, to place an order by phone because the website kept showing an error in the basket every time I hit place order. The girl on the phone today, Saturday, around 6:30 p.m., stated that the order did not go through and that she could not take it by phone. When I asked to speak with a manager, she stated no managers were available.
I am so hungry that I wanted to place my order ahead of time so I could pick it up on my way home. I am very picky about where I eat wings; however, after this experience, this place is now off of the list.
It does not make sense that customers are punished due to your faulty website. I do not know how this place has over four stars. I wish I could give negative stars for their inflexibility and lack of understanding of a problem their company (website) created. SMH!
Never again!
NB
neysha barbosa
Oct 28, 2025
5.0
Great place. Honest owners, that care about the clients. Always clean and the food is always fresh. Thank you guys for 2 years of awesome customer service.
LL
Lex
Aug 21, 2025
5.0
Ask for extra sauce delivers extra sauce. Food was fresh and chicken was great. Bun was also soft. Love it
JG
Jade Gardis
Aug 9, 2025
5.0
It’s clear the owner cares about the success of his business. Both times I have come, it seems to be the owner himself taking the order and helping the team cook. A small mistake was made this order, and when addressed it was not only taken care of but this might be the best Philly I’ve had in Florida. Very tasty, food was hot and fresh. 10/10 for customer service and quality, glad I live so close.
RP
Royce Pierce
Jun 8, 2024
4.0
1st. Time having the wings they were crispy and delicious. Staff knowledgeable and gave pleasant interaction to questions. Thank You
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours of Charleys Cheesesteaks at Temple Terrace Shoppes?
Charleys Cheesesteaks is open daily from 10:00 AM to midnight, except on Fridays and Saturdays when it closes at 1:00 AM.
Does Charleys Cheesesteaks offer delivery, takeout, or drive-through services?
No, Charleys Cheesesteaks at Temple Terrace Shoppes does not offer delivery, takeout, or drive-through services as they are closed for these options all week.
Where is Charleys Cheesesteaks located?
It is located at 9271 N 56th Street, Temple Terrace, FL 33617, USA, in the Temple Terrace Shoppes area.
What types of payments are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa credit cards.
How can I contact Charleys Cheesesteaks for inquiries or orders?
You can contact Charleys Cheesesteaks by calling their main phone number at +1 813-373-5923.
Is there a website to view the menu or place an order for Charleys Cheesesteaks?
Yes, you can visit their website at https://order.charleys.com/menu/temple-terrace-shoppes-fl/ to browse the menu and order online.
What nearby restaurants can I visit before or after dining at Charleys Cheesesteaks?
Nearby restaurants include Vallarta Restaurant for Mexican cuisine, Wingstop for chicken dishes, Papa John's Pizza, and Hibachi Express - Temple Terrace for sushi and Asian food.
Are there any nearby beauty supply stores near Charleys Cheesesteaks?
Yes, both Peoples Beauty Supply and People’s Beauty Supply stores are located nearby for cosmetic and beauty supply needs.
Where can I find fitness and wellness centers near Charleys Cheesesteaks?
Anytime Fitness gym and Mission Nutrition and Wellness cafe are close by for fitness and health food options.
Are there convenient financial services near Charleys Cheesesteaks?
Yes, there are financial service options nearby including Wells Fargo ATM, PNC bank, and ACE Cash Express.