Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.0
782 reviews
5 stars
415
4 stars
165
3 stars
78
2 stars
33
1 star
91
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and slow service.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly inside the building and in the bathrooms.
Food Quality
Feedback on food quality was mixed; some enjoyed the ice cream and burgers, while others found the food bland or poorly prepared.
Order Accuracy
Several customers noted problems with order accuracy, including missing items and incorrect charges.
Overall Experience
While some customers had positive experiences, many expressed disappointment and frustration, indicating a need for improvement in service and management.
BD
Brian Davis
3 days ago
1.0
Absolutely disgusted. Found a giant black hair in my sandwich. Went in to complain and the manager acts like it’s no big deal. Look at cook who has big beard with no beard net. I can just imagine what other violations are waiting to be found here.
EW
Ellaina Warren
Feb 25, 2026
1.0
I love DQ but we’ve been to this location multiple times and we’ve tried to give them more chances but have been disappointed every time due to lack of quality. Today was the last chance we will be giving them. We ordered on the mobile app and when we got to the window they didn’t have the vanilla ice cream to make our order. We asked them to cancel our order and refund us and they said they don’t have the ability to on their end. They then called a supervisor who said they can’t refund us either and we should come back tomorrow. We will never give our business nor recommend this business any longer. Find a different Dairy Queen, this isn’t the one.
TH
Teresa Huisjen
Feb 19, 2026
1.0
Very dirty inside building
ES
Elaine Smart
Feb 2, 2026
3.0
I ordered a medium and my husband got something with m&Ms, sort a like a milk shake. I love waffle cones, nope didn't have it. Both of us thought the ice cream was too bland.
BC
Bub Count
Jan 21, 2026
5.0
I hadn't eaten at a DQ in years prior to having a burger here. The staff was super kind, they got my order out fast and the burger was LEGIT. Look....Whatburger is OVERRATED. Badly. Five Guys? Meh🤷♂️ DQ is just as good. I'm serious. It's a fraction of the price as well. I was shocked. The fries were decent, kinda like Wendy's. I can't say enough about the staff. They were fantastic. Fast food with service?! Wow. This is a great place to stop and have a break and lunch when you're going to Key West.
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and treats does Dairy Queen Grill & Chill in Tavernier offer?
Dairy Queen Grill & Chill offers classic fast-food items such as burgers, fries, soft-serve ice cream, signature shakes, and Blizzard® Treats.
What are the opening hours of Dairy Queen Grill & Chill in Tavernier?
Dairy Queen Grill & Chill is open every day from 10:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, it is family-friendly with amenities including booster seats, high chairs, and it welcomes children.
Does the Dairy Queen Grill & Chill location in Tavernier have outdoor seating and free Wi-Fi?
Yes, the restaurant has outdoor seating and offers free Wi-Fi for customers.
Can customers place orders for pickup or use a mobile app for deals at this Dairy Queen?
Yes, customers can place pickup orders online and download the Dairy Queen app for exclusive deals and mobile ordering rewards.
Is there a drive-thru service available at Dairy Queen Grill & Chill in Tavernier?
Yes, this location has a drive-thru for convenient ordering and pickup.
What is the address and phone number of Dairy Queen Grill & Chill in Tavernier?
The address is 92661 US Hwy 1 (Overseas Hwy), Tavernier, FL 33070-2761. The phone number is +1 305-440-3913.
Are there any nearby gas stations or convenience stores to Dairy Queen Grill & Chill in Tavernier?
Yes, nearby gas stations and convenience stores include Key's Marathon, Shell, Mobil, and Circle K, which customers can visit before or after dining.
What hotels or accommodations are close to Dairy Queen Grill & Chill in Tavernier?
Nearby accommodations include Anchor Condominiums, Island Bay Resort, and Blue Water Apartments, making it convenient for visitors staying in the area to enjoy Dairy Queen's offerings.
Are there any community or social clubs near Dairy Queen Grill & Chill that customers might visit?
Yes, nearby community and social clubs include Key Largo Elks, Florida Keys Elks Lodge, and The Elks bar and pub, which customers may find interesting to visit around their Dairy Queen trip.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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