Dunkin'

3.7
573 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Tarpon Springs, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
40076 US Highway 19 N, Tarpon Springs, FL
34689, United States

Hours

Reviews

3.7
573 reviews
5 stars
289
4 stars
85
3 stars
56
2 stars
38
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight poor customer service, particularly from the manager, Lisa, who is described as rude and dismissive.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong items and miscommunication about requests.

Staff Performance

While some employees received praise for their friendliness and helpfulness, the overall staff performance is inconsistent, with several customers noting a lack of attentiveness.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning stale donuts, cold sandwiches, and poorly prepared items.

Management Issues

The management style, particularly of Lisa, has been criticized for creating a negative atmosphere, impacting both customer experience and employee morale.
  • RC
    Roby Coles
    5 days ago
    5.0
    Donald (I think) is always engaging, cordial, and enjoyable as a server! That’s why I come to this Dunkin’ Donuts even though I work in the entire Tampa Bay area.
  • TT
    TrishG
    Jan 4, 2026
    1.0
    Tried to order an order for our family on 1-4-2026 at 11:20 the girl who took our drive through order was very unprofessional and rude. She said she couldnt hear me so I raised my voice and she started yelling at me and was completely disrespectful. My family comes here quite often because its where we live around and with a family of 4 we easily drop $30 - $35 wiill take our hard earned money else where.
  • AD
    Alicia Davis
    Jan 2, 2026
    1.0
    Stop to use the bathroom and purchase some things. The signs on the bathroom said "No Public restrooms". So I asked if we purchase something can we use it. And who I'm imagining is the manager said "Yes" then said "Whats with the aggressiveness?" It was urgency, I had to go. She got very nasty w/us very quickly. She kept repeating "there's a sign, did you not see the sign?" So I told my kids never mind, let's go. And she continued to run her mouth aggressively saying stuff about the sign. Which should say "Customers only". I see many other 1 star reviews and they all seem to about the manager. I feel bad for the other employees that work with her. They did nothing wrong.
  • DG
    Devin Grubb
    Dec 31, 2025
    1.0
    Went through the drive thru and they didn't give me everything I ordered. Got all the way to Tampa road and had to turn around. When I got back and asked for the manager, she handed me a cold sandwich and didn't offer an apology for the mistake. Acted like I was inconveniencing her. But you all made sure I knew where the tip button was!! I tipped you to screw up my order and waste my time. I will never be back! Your manager sucks! She is destroying your business!
  • BB
    Brittany
    Dec 16, 2025
    1.0
    Awful experiences inside the store. The manager, Lisa is rude and seems to have an issue hording ice and cups. Asked for a large cup of ice, she told us she couldn't give it to us, not allowed. No problems, I offered to buy a large drink just for the ice, she got a clipped attitude and actually yelled at us and my mother decided she didn't want to be berated and we left. The second time months later, figured we'd give them the benefit. Bought all we ordered and things were fine, she wasn't there, until the ice question came up again. Once again, I said I'd be more than happy to buy a drink to get ice. And she walked behind her fellow employees and snapped back, "I told you we weren't gonna give ice in a larger cup." So, I said directly to her once more, "I said I'd buy a large cup and get the ice that way." She pointed by me and said, "Kiosk is tight there." The other workers are fabulous and kind, just this over bloated ego maniac of a manager they have to work under. Just don't waste your time.

Frequently Asked Questions About Dunkin'

What are the main food and drink offerings at Dunkin' in Tarpon Springs, FL?

Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, and a variety of beverages including seasonal lattes like the Cookie Butter Cloud Latte and Peppermint Mocha.

What are the operating hours for Dunkin' in Tarpon Springs?

Dunkin' is open Monday through Friday from 4:00 AM to 8:00 PM, and on Saturday and Sunday from 5:00 AM to 8:00 PM.