Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Tampa Subway® Restaurant at 19410 N Bruce B Downs Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
I had a really disappointing experience at this Subway location. The employee today was very rude and unwelcoming from the start. On top of that, the service was poor and felt unnecessarily unfriendly.
What bothered me most was that she refused to provide a free water cup, claiming her boss doesn’t allow it—which doesn’t make sense because I’ve received one here before without any issue. It felt like an excuse rather than an actual policy.
Overall, the interaction felt rude for no reason, and it made the whole visit unpleasant. I hope management looks into improving both customer service and consistency with their policies.
MK
Muhammad Khan
Mar 25, 2026
5.0
Went today in the evening and the gentleman (I forgot to ask his name) making my sandwich was very quick, kind and patience. I only wish he had more help because he had a lot of orders coming in at once and I felt really bad but he was handled it like a Champ!
MC
Md Chowdhury
Feb 9, 2026
1.0
Service was very poor, I can’t explain.
I went sunday night around 8 o clock the lady said I am close go to Walmart subway they are open..
It is horrible service.
NS
nicole sekimonyo
Feb 8, 2026
1.0
I will never go to this place anymore the lady made me pay the full amount of my subway and I had the coupon. This happen twice they will tell you that the coupon machine doesn't work only when you present them one. The coupon says any drink but she is telling me I can have the small drink only.
AD
Andrews Dumith
Jan 30, 2026
1.0
There’s no easy way to describe how unpleasant my experience was. The service was very poor, with little courtesy and an unprofessional attitude throughout. The employee spoke under her breath and seemed visibly annoyed. At first, I tried to be understanding—working alone on a Friday afternoon can’t be easy. However, the way the food was handled and prepared felt careless and uncomfortable to watch.
I understand frustration, but customers also come in after long workdays, and taking that frustration out on others isn’t acceptable. During the order, I asked if coupons were accepted and explained that I had the codes on my phone. I was told it wouldn’t be a problem, but at checkout I was informed that the codes didn’t work. At that point, I considered leaving, but my son insisted on paying. The sandwiches were prepared incorrectly and without care.
While the service itself was disappointing, the bigger issue seems to be management. Having one person working alone on a Friday evening sets everyone up for a bad experience. Based on what I experienced, I would not recommend this Subway location.
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