Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
The rice was crunchy like cereal. How do you mess up rice.
ZV
Zvjezdan Veselinovic
Mar 11, 2026
5.0
Great Grilled Chicken. Staff is wonderful. Excellent spot for affordable food that's actually good for your body
JL
Justine Lemon
Mar 6, 2026
2.0
Ordered dinner from here last night for delivery. They failed to include the cilantro garlic sauce. I did not eat the bowl as it lacks considerable flavor without the sauce. I just put it in the fridge and ate the side (plantains, delicious). Today for lunch I ordered a side and a BUNCH of sauces. Still, no sauces. It was basically the only thing I ordered. I also did not receive the drink I ordered. The sauce is not marked as out of stock and the restaurant did not contact me that they were out. I like the food but the tropical bowls plain without sauce, and it's not like they put some other sauce in there to replace it. Stuck with dry, boring food.
DR
Dayi Rodriguez
Feb 28, 2026
1.0
a disrespect that you place an order for two salad and it is the most horrible thing that you can offer the lettuce do not drain it with water in the bottom and the breast 2 pieces did not put the dressing is a disaster in my house i adding more breast is our money how easy it is to do things well I always go to the hillsborough today I choose this and it is a disgust bad choice
CT
cacimar torres
Feb 19, 2026
2.0
Since it does not let me reply to your message I'll do it here. First, the chicken was tasteless, the rice had hard grains, the cheesy plantain bites were not sweet like its supposed. The staff is very nice, that's something you shoud be proud of. On the atmosphere, maybe I was a bit unfair, there is nothing you can do if customers feel the need to force everybody into hearing whatever crap they are hearing on their speakerphones... use headphones!
What are the regular opening hours for Pollo Tropical at 6276 W Waters Ave, Tampa?
Pollo Tropical is open daily from 10:30 AM to midnight.
Is Pollo Tropical open on holidays like Christmas?
Pollo Tropical is closed on December 25th (Christmas Day).
Does Pollo Tropical offer delivery services?
Yes, Pollo Tropical offers delivery every day from 10:30 AM to 11:30 PM. You can order online at https://order.pollotropical.com/menu/pollo-tropical-w-waters-avetampa-fl?handoff=delivery.
What types of food does Pollo Tropical serve?
Pollo Tropical offers fresh 24-hour citrus marinated chicken, traditional Cuban dishes, and other Latin American foods, including vegetarian options and desserts.
What payment methods are accepted at Pollo Tropical?
Pollo Tropical accepts American Express, Discover, MasterCard, and Visa cards, including debit and mobile NFC payments.
Does Pollo Tropical accommodate families and children?
Yes, Pollo Tropical welcomes families and children, offering a children's menu and high chairs, along with wheelchair accessible facilities.
Is parking available at Pollo Tropical?
Yes, the restaurant has free parking lots for customers.
Can I get takeout or curbside pickup from Pollo Tropical?
Yes, Pollo Tropical offers takeout and curbside pickup options for customer convenience.
What nearby places can help me find Pollo Tropical or plan my visit?
Nearby places include RaceTrac gas station for fuel or convenience needs, Dunkin' for coffee or breakfast, and Regions Bank if you need banking services before or after your meal.
Are there other dining options near Pollo Tropical?
Yes, nearby eateries include Chick-fil-A for quick chicken meals, Subway for sandwiches, and Panera Bread for bakery and café options.
What nearby entertainment venues can I visit around Pollo Tropical?
You can enjoy fun at Laser Ops Xtreme Fun Center or Laser Ops Extreme Gaming Arcade nearby for arcade and amusement park experiences.
Brand Certified Facts from Pollo Tropical
This information is certified by Pollo Tropical and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 12, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: