Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
2,030 reviews
5 stars
754
4 stars
368
3 stars
262
2 stars
142
1 star
504
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong modifications.
Food Quality
Several reviews mentioned that the food was cold, stale, or not prepared properly, leading to dissatisfaction.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and a lack of attention to hygiene.
Speed of Service
Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant.
- PDPapi DanielsDec 18, 20251.0Horrible just close down let some other restaurant open up thats going to server good hot food with great customer service... and no homeless hanging inside making you feel uneasy
- LCLlorenc Rigo ClarDec 8, 20255.0The food was delicious and came out quickly
- DMDani MCDonaldDec 7, 20255.0December 6, 2025 did a mobile app order for the biggie meal deal $6
- IRibis ruizNov 30, 20251.0I didn't go in drive through and I waited 17mins. in line just to get a burger and top the lettuce wilted and the entire service team talking to each and laughing while we wait because they argued over some boyfriends. I won't go back to that location.
- DDDarrion Saucy DNov 19, 20251.0normally don’t complain, but this experience was unbelievable. My order was wrong not once, not twice, but three separate times. I had to go back through the drive-thru over and over because they couldn’t get something as simple as my meal correct. By the third time, I wasn’t even surprised anymore — just exhausted and frustrated. The staff didn’t apologize, didn’t care, and acted like I was the one being inconvenient for asking for what I PAID for. If you value accuracy, time, or basic customer service, stay far away from this Wendy’s. I will never return.
Frequently Asked Questions About Wendy's
Is Himes Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at this Wendy's location?
The drive-through is open Monday through Saturday from 7:00 AM to 2:00 AM, and on Sunday from 8:00 AM to 2:00 AM.
Is this Wendy's location currently open?
Yes, this Wendy's is open and committed to serving you every day.
Does the Wendy's at 3601 W. Hillsborough Avenue serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I place an order online or through a mobile app for this Wendy's?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available in the App Store.
How can I contact this Wendy's location for questions or feedback?
You can call (813) 873-1228, reach Customer Care via live chat on their Contact page, or complete the Customer Satisfaction Survey online.
Are there nearby coffee shops I can visit before or after dining at Wendy's?
Yes, Starbucks and 7 Brew Coffee are nearby coffee shops where you can grab a coffee before or after your Wendy's visit.
What nearby services can assist with luggage storage when visiting this Wendy's?
Bounce Luggage Storage at Raymond James Stadium provides luggage storage services close to this Wendy's location.
Are there other dining options near this Wendy's location?
Yes, Wingstop (chicken wings) and Origami Sushi (Japanese restaurant) are nearby, offering additional dining choices.
Is there a nearby gas station convenient for Wendy's customers?
Murphy USA, a gas station, convenience store, and diner, is located nearby and can be convenient for customers fueling up.