Wendy's

3.4
2017 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3601 W. Hillsborough Avenue, Tampa, FL
33614, United States

Hours

Reviews

3.4
2,017 reviews
5 stars
748
4 stars
366
3 stars
262
2 stars
142
1 star
499

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, particularly during drive-thru orders.

Food Quality

Many customers reported cold, stale, or improperly prepared food, including raw chicken and incorrect orders.

Cleanliness

Some customers noted cleanliness issues within the establishment, while others praised the cleanliness during their visits.

Order Accuracy

Frequent complaints about incorrect orders and missing items were reported, leading to customer dissatisfaction.

Service Speed

Several reviews mentioned long wait times for orders, even when the restaurant was not busy.
  • MV
    Mark Vest
    Nov 14, 2025
    3.0
    Food at this Wendy's is going down hill. Sad because Wendy's was my favorite fast food burger other than 5 guys
  • BM
    Bibi Moore
    Nov 14, 2025
    5.0
    Very clean, friendly staff
  • MM
    Melissa Morgan
    Nov 13, 2025
    5.0
    Good, fast, hot and fresh
  • RR
    Rena Rhodes
    Nov 8, 2025
    1.0
    My husband and I frequently go to Wendy's, the one on Hillsborough Avenue West was the worst one ever. All of the rest have been great but this one gave us a melted Frosty and basically a lettuce wrap that was supposed to be chicken I will still continue to go to other Wendy's but that one needs all new help
  • JQ
    Jonathan Quevedo
    Nov 1, 2025
    1.0
    No llevaba un segundo pidiendo y ella me empezo a contar sobre como tiene un timer para atender a un cliente, todo esto a la 1 am sin una sola persona en todo el wendy, bastante ridículo e innecesario encima la comida estaba bastante mala

Frequently Asked Questions About Wendy's

Is Himes Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.