Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unhelpful staff, particularly during drive-thru orders.
Food Quality
Many customers reported cold, stale, or improperly prepared food, including raw chicken and incorrect orders.
Cleanliness
Some customers noted cleanliness issues within the establishment, while others praised the cleanliness during their visits.
Order Accuracy
Frequent complaints about incorrect orders and missing items were reported, leading to customer dissatisfaction.
Service Speed
Several reviews mentioned long wait times for orders, even when the restaurant was not busy.
MV
Mark Vest
Nov 14, 2025
3.0
Food at this Wendy's is going down hill. Sad because Wendy's was my favorite fast food burger other than 5 guys
BM
Bibi Moore
Nov 14, 2025
5.0
Very clean, friendly staff
MM
Melissa Morgan
Nov 13, 2025
5.0
Good, fast, hot and fresh
RR
Rena Rhodes
Nov 8, 2025
1.0
My husband and I frequently go to Wendy's, the one on Hillsborough Avenue West was the worst one ever. All of the rest have been great but this one gave us a melted Frosty and basically a lettuce wrap that was supposed to be chicken I will still continue to go to other Wendy's but that one needs all new help
JQ
Jonathan Quevedo
Nov 1, 2025
1.0
No llevaba un segundo pidiendo y ella me empezo a contar sobre como tiene un timer para atender a un cliente, todo esto a la 1 am sin una sola persona en todo el wendy, bastante ridículo e innecesario encima la comida estaba bastante mala
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Tampa, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Tampa, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (813) 873-1228.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Himes Wendy’s serve breakfast?
Yes, this Wendy’s location in Tampa, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at this Wendy's location?
The drive-through is open Monday through Saturday from 7:00 AM to 2:00 AM, and on Sunday from 8:00 AM to 2:00 AM.
Is this Wendy's location currently open?
Yes, this Wendy's is open and committed to serving you every day.
Does the Wendy's at 3601 W. Hillsborough Avenue serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I place an order online or through a mobile app for this Wendy's?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available in the App Store.
How can I contact this Wendy's location for questions or feedback?
You can call (813) 873-1228, reach Customer Care via live chat on their Contact page, or complete the Customer Satisfaction Survey online.
Are there nearby coffee shops I can visit before or after dining at Wendy's?
Yes, Starbucks and 7 Brew Coffee are nearby coffee shops where you can grab a coffee before or after your Wendy's visit.
What nearby services can assist with luggage storage when visiting this Wendy's?
Bounce Luggage Storage at Raymond James Stadium provides luggage storage services close to this Wendy's location.
Are there other dining options near this Wendy's location?
Yes, Wingstop (chicken wings) and Origami Sushi (Japanese restaurant) are nearby, offering additional dining choices.
Is there a nearby gas station convenient for Wendy's customers?
Murphy USA, a gas station, convenience store, and diner, is located nearby and can be convenient for customers fueling up.