Wendy's

3.4
1570 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Tampa, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Tampa, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1615 West Kennedy Blvd., Tampa, FL
33606, United States

Hours

Reviews

3.4
1,570 reviews
5 stars
562
4 stars
306
3 stars
235
2 stars
125
1 star
342

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff and poor customer service experiences, including long wait times and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including cold meals, missing items, and poorly prepared food.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean dining areas and restrooms.

Management Problems

Feedback indicated that management behavior was often unprofessional, with reports of yelling at employees and customers.

Technology Challenges

Customers experienced frustrations with the automated ordering system, which led to errors and delays.
  • NN
    Neigey
    Nov 15, 2025
    1.0
    I went to this Wendy’s at the drive thru and had a really confusing and bad experience. When we were ordering, the man working the drive through would not answer my questions and kept ignoring or grunting at us. I was trying to order the 444 Jr. cheeseburger meal. When I ordered, he rung me up for a $5 combo. I tried asking for the $4 combo, but he ignored my questions. Then, I wanted to confirm that he heard me when I said what soda, sauce, etc., but he just grunted at me? Also keep in mind, I couldn’t see what he was putting in for the order, because they have some AI thing on their drive thru screen, so there were like cheeseburgers floating across the screen instead of showing my order details/total. I was just so confused while ordering, and he kept grunting at us! Then, when we pulled up to the window he charged me $5. I said, “I ordered the 444 meal, so it should be $4.” He just ignored me and kept holding his hand out for my credit card. I felt really uncomfortable and just wanted my food, so I paid the $5, but I feel like that whole experience was so scammy, weird, and rude! To be clear, when I got home, I checked on the app and they literally gave me the same items as the 444 but charged me $5.
  • JR
    Josh Rhodes
    Nov 4, 2025
    5.0
    This has become my new favorite fast food place- again ;)! The new tendys :) and the staff were phenomenal!! The guy working the front counter is perfect!! Fast, friendly, efficient, and dealt with troubled patrons professionally!
  • AR
    Alondra Irizarry Rodríguez
    Oct 25, 2025
    1.0
    So bad, I have to wait 2 hour for the food.
  • AM
    Aura Montaño
    Oct 9, 2025
    4.0
    The food was fresh and that was a plus as well as accurate. I did run into some issues with their automated window kiosk. Minor errors and extended wasted window times could have been reduced and/or avoided if a human was taking the order. Somethings a computer can't do and that's ok too. I understand everyone wants to cut labor but somethings are necessary.
  • DD
    Doreen
    Oct 3, 2025
    5.0
    Grabbed a sausage biscuit and mocha cold brew coffee. Dining area was very clean and updated.

Frequently Asked Questions About Wendy's

Is Kennedy Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.