Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,407 reviews
5 stars
499
4 stars
267
3 stars
222
2 stars
113
1 star
306
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, old, or poorly prepared food, including burnt burgers and soggy fries.
Cleanliness
Numerous reviews highlighted unsanitary conditions, including dirty dining areas and sightings of pests.
Customer Service
Service quality varied significantly, with some customers praising friendly staff while others reported rude behavior and poor order accuracy.
Order Accuracy
A frequent complaint was about incorrect or incomplete orders, with many customers noting missing items.
Speed of Service
Customers experienced long wait times, particularly in the drive-thru, with some stating that service was slow even during off-peak hours.
- OAolmedo alonso1 day ago5.0Reche was great at every customer and the customer service was nice, I forgot my phone in this location and he helped me out finding it.
- PMPAMELA MILLERDec 26, 20252.0Fries were cold not warm just cold someone putting them in the container had to get a feel the lay they were not at least warm, soda was carbonated water
- CECesar EstevezDec 23, 20251.0My burgers were burnt and old. The nuggets tasted like the oil in the fryer haven’t been changed in some time. Very disappointing after getting home in New Tampa and having to throw away my food. Never again!
- LELee EllisDec 5, 20252.0So first off this Wendy’s is very hard to find and when you finally do find it there’s filth everywhere (the tables and counters along with dead bugs) the person taking our order had zero clue what they were doing and had to restart several times and when we finally got all our food (or so we thought) half of it was missing and we had to got to a McDonalds. After noticing the food was missing the food we did have was basically ice cold and pretty gross. Now we live about 20 minutes from this location and by the time we noticed it was too late (we ordered around 7pm and we weren’t going all the way there and back to fix a lousy order that didn’t even taste good (would’ve been about an hour) if you value receiving the food you pay for and a warm meal I would recommend you go anywhere but here however if cold food (or no food at all) is your thing this would be the perfect place for you.
- VWVamp want1Dec 4, 20255.0I went through drive thru, the ladies Dee and LaRonda were fast with my order. The food was hot and fresh! They were very happy to take my order. Both greeted me with a smile. Had a good experience with these awesome ladies!
Frequently Asked Questions About Wendy's
Is 30th St Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 13712 Bruce B. Downs Blvd, Tampa?
The drive-thru is open Monday through Saturday from 7:00 AM to 2:00 AM, and on Sunday from 8:00 AM to 2:00 AM.
Is the Wendy's at 13712 Bruce B. Downs Blvd currently open?
Yes, this Wendy's location is open and committed to serving quality food every day through dine-in, drive-thru, and delivery where available.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at this location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides through their app or website.
How can I order Wendy's food online or via mobile app at this Tampa location?
You can order online at https://order.wendys.com or through the Wendy's app available on the Apple App Store.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in-restaurant. You can find them by selecting a menu item and clicking the “Nutrition & Allergens” link.
How do I provide feedback about my experience at this Wendy's location?
You can provide feedback by contacting Wendy's Customer Care via their contact page, phone at 888-624-8140, or their Customer Satisfaction Survey online. For direct contact, call (813) 977-1732.
What are some nearby places of interest around Wendy's at 13712 Bruce B. Downs Blvd?
Nearby places include gas stations like Citgo and Handy 60, restaurants such as Pizza Hut Express, Keke's Breakfast Cafe, and Mission BBQ, as well as shopping at Target Grocery and Target Store University-Plaza. These spots offer options for fueling up, dining, or shopping before or after visiting Wendy's.
Are there medical facilities near this Wendy's location?
Yes, several medical facilities nearby include University Community Medical Center, Tampa Orthopedic Clinic, Cardiology Center of Tampa, and various specialist doctors and clinics. This convenience is beneficial for visitors seeking meals during medical appointments.
Can I visit any wellness or cosmetic centers near Wendy's at 13712 Bruce B. Downs Blvd?
Nearby you will find wellness and cosmetic centers such as Jasin Facial Rejuvenation Institute, Elite Facial Plastic Surgery, and Suncoast Skin Solutions, offering beauty and health services that customers might combine with a visit to Wendy's.