Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on staff attitude; some praised friendly service while others reported rudeness and disrespect.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with some customers noting a high chance of mistakes.
Food Quality
Inconsistent food quality; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared food.
Cleanliness
Significant concerns about cleanliness, including dirty bathrooms and unsanitary conditions in the dining area.
Speed of Service
Long wait times reported, especially during busy hours, with some customers expressing frustration over slow service.
KM
Kshemal Mankodi
Nov 17, 2025
3.0
We ordered spicy chicken sandwiches but they give NO condiments like ranch or honey mustard free. Each is 50 cents! Please learn from Chick- fil-a!
MP
Mea Pearson
Nov 5, 2025
2.0
Dirty dining needs to do a segment on the inside ugh and when leaving the drive thru check your food I ordered a BEC biscuit and got a burnt chicken biscuit 🙃
PP
PintSize Piercer
Nov 5, 2025
1.0
Slow service. Food is never hot.
NN
Nacibio
Oct 16, 2025
1.0
Pulled up in the drive thru and was immediately greeted with attitude as a former fast food employee I was appalled I was and was cut off from attempting to place my order a total of three times it was disheartening when I just wanted to order food for me and my kids and after all of that I still had to leave and return twice because they got my order wrong and cold and then I was served this please do better second shift
JM
Jocelynn Medina
Oct 9, 2025
5.0
I would just like to recognize this location and its staff. We just moved to the area, and every time I come here the staff’s customer service is by far the best I’ve experienced in the area! I had a mobile order today, and their mobile order system was down to the point where they couldn’t see what was on the order. The manager was still kind, she took my order at the window by memory, and still got the order correct. Not missing one thing. You could tell the staff respected her because they expedited my order and I was there and gone in no time. Amazing service, especially in the middle of a lunch rush and everything was perfect. As a leader, I know great leadership when I see it. The staff here is so kind and professional which tells me their leadership is excellent. This location definitely needs more praise. From the ordering, to the cashiers, to the friends making our food and to the manager.. BEST Wendy’s I ever did experience. Thank you all so much!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Tampa, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Tampa, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (813) 977-1732.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 30th St Wendy’s serve breakfast?
Yes, this Wendy’s location in Tampa, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 13712 Bruce B. Downs Blvd, Tampa?
The drive-thru is open Monday through Saturday from 7:00 AM to 2:00 AM, and on Sunday from 8:00 AM to 2:00 AM.
Is the Wendy's at 13712 Bruce B. Downs Blvd currently open?
Yes, this Wendy's location is open and committed to serving quality food every day through dine-in, drive-thru, and delivery where available.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at this location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides through their app or website.
How can I order Wendy's food online or via mobile app at this Tampa location?
You can order online at https://order.wendys.com or through the Wendy's app available on the Apple App Store.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in-restaurant. You can find them by selecting a menu item and clicking the “Nutrition & Allergens” link.
How do I provide feedback about my experience at this Wendy's location?
You can provide feedback by contacting Wendy's Customer Care via their contact page, phone at 888-624-8140, or their Customer Satisfaction Survey online. For direct contact, call (813) 977-1732.
What are some nearby places of interest around Wendy's at 13712 Bruce B. Downs Blvd?
Nearby places include gas stations like Citgo and Handy 60, restaurants such as Pizza Hut Express, Keke's Breakfast Cafe, and Mission BBQ, as well as shopping at Target Grocery and Target Store University-Plaza. These spots offer options for fueling up, dining, or shopping before or after visiting Wendy's.
Are there medical facilities near this Wendy's location?
Yes, several medical facilities nearby include University Community Medical Center, Tampa Orthopedic Clinic, Cardiology Center of Tampa, and various specialist doctors and clinics. This convenience is beneficial for visitors seeking meals during medical appointments.
Can I visit any wellness or cosmetic centers near Wendy's at 13712 Bruce B. Downs Blvd?
Nearby you will find wellness and cosmetic centers such as Jasin Facial Rejuvenation Institute, Elite Facial Plastic Surgery, and Suncoast Skin Solutions, offering beauty and health services that customers might combine with a visit to Wendy's.