Wendy's

3.4
1389 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
13712 Bruce B. Downs Blvd, Tampa, FL
33613, United States

Hours

Reviews

3.4
1,389 reviews
5 stars
490
4 stars
266
3 stars
220
2 stars
111
1 star
302

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff attitude; some praised friendly service while others reported rudeness and disrespect.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with some customers noting a high chance of mistakes.

Food Quality

Inconsistent food quality; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared food.

Cleanliness

Significant concerns about cleanliness, including dirty bathrooms and unsanitary conditions in the dining area.

Speed of Service

Long wait times reported, especially during busy hours, with some customers expressing frustration over slow service.
  • KM
    Kshemal Mankodi
    Nov 17, 2025
    3.0
    We ordered spicy chicken sandwiches but they give NO condiments like ranch or honey mustard free. Each is 50 cents! Please learn from Chick- fil-a!
  • MP
    Mea Pearson
    Nov 5, 2025
    2.0
    Dirty dining needs to do a segment on the inside ugh and when leaving the drive thru check your food I ordered a BEC biscuit and got a burnt chicken biscuit 🙃
  • PP
    PintSize Piercer
    Nov 5, 2025
    1.0
    Slow service. Food is never hot.
  • NN
    Nacibio
    Oct 16, 2025
    1.0
    Pulled up in the drive thru and was immediately greeted with attitude as a former fast food employee I was appalled I was and was cut off from attempting to place my order a total of three times it was disheartening when I just wanted to order food for me and my kids and after all of that I still had to leave and return twice because they got my order wrong and cold and then I was served this please do better second shift
  • JM
    Jocelynn Medina
    Oct 9, 2025
    5.0
    I would just like to recognize this location and its staff. We just moved to the area, and every time I come here the staff’s customer service is by far the best I’ve experienced in the area! I had a mobile order today, and their mobile order system was down to the point where they couldn’t see what was on the order. The manager was still kind, she took my order at the window by memory, and still got the order correct. Not missing one thing. You could tell the staff respected her because they expedited my order and I was there and gone in no time. Amazing service, especially in the middle of a lunch rush and everything was perfect. As a leader, I know great leadership when I see it. The staff here is so kind and professional which tells me their leadership is excellent. This location definitely needs more praise. From the ordering, to the cashiers, to the friends making our food and to the manager.. BEST Wendy’s I ever did experience. Thank you all so much!

Frequently Asked Questions About Wendy's

Is 30th St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.