Brand Certified
Wendy's
3.4(1419 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
13712 Bruce B. Downs Blvd, Tampa, FL
33613, United States
Certified by Wendy's • Feb 22, 2026
(813) 977-1732
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/fl/tampa/13712-bruce-b-downs-blvd
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.4
1,419 reviews
5 stars
502
4 stars
267
3 stars
222
2 stars
115
1 star
313
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, rude staff, and incorrect orders, leading to a negative perception of service quality.
Food Quality
Many reviews highlighted problems with food quality, including cold, stale, or improperly cooked items, as well as missing menu items.
Cleanliness Concerns
Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and issues with food handling.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, indicating that there are instances of good service.
- KBKerry B1 day ago1.0Stole my card and then charged me someone else's meal. The. Couldn't get a hold of anyone
- ZZZarko4 days ago2.0Food is what you expect from a Wendy's and service was not great. Waited long for the food.
- JRJohn RoseFeb 6, 20261.0After waiting 15 minutes in the Drive-Thru I was informed at the window that no debit or credit cards were being accepted all I had on me was $100 bill she said she did not have that much change in the drawer so I would have to go across the street to the handy store to get change for their benefit very poor service would not visit again very disappointed left without food went to Burger King instead very ill prepared staff at this Wendy's they really sucks
- AKAlexis KearnsJan 19, 20261.0So I came in here last night. They had no chili at all. I come in here tonight. They have no potatoes again. They have no large chili. I just wanna say during the cold in Florida. You wanna have chili where you serve it I don’t know how they can make this freaking establishment. It’s just so unprofessional
- XXXann XannJan 14, 20261.0This needs to be brought to the attention of whoever runs this Wendy’s , their staff is very rude a middle age African American woman with black braid and glasses was touching most of the food with her hands and i caught her talking bad about another employee behinds his / her back and another thing is i heard the GM be very rude and disrespectful to one of her employees i believe her name is Harriet and was yelling and saying disrespectful things that could possibly be taken to court. Just overall it is dirty , very unprofessional and needs to be under new management ASAP
Frequently Asked Questions About Wendy's
Is 30th St Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 13712 Bruce B. Downs Blvd, Tampa?
The drive-thru is open Monday through Saturday from 7:00 AM to 2:00 AM, and on Sunday from 8:00 AM to 2:00 AM.
Is the Wendy's at 13712 Bruce B. Downs Blvd currently open?
Yes, this Wendy's location is open and committed to serving quality food every day through dine-in, drive-thru, and delivery where available.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at this location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides through their app or website.
How can I order Wendy's food online or via mobile app at this Tampa location?
You can order online at https://order.wendys.com or through the Wendy's app available on the Apple App Store.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in-restaurant. You can find them by selecting a menu item and clicking the “Nutrition & Allergens” link.
How do I provide feedback about my experience at this Wendy's location?
You can provide feedback by contacting Wendy's Customer Care via their contact page, phone at 888-624-8140, or their Customer Satisfaction Survey online. For direct contact, call (813) 977-1732.
What are some nearby places of interest around Wendy's at 13712 Bruce B. Downs Blvd?
Nearby places include gas stations like Citgo and Handy 60, restaurants such as Pizza Hut Express, Keke's Breakfast Cafe, and Mission BBQ, as well as shopping at Target Grocery and Target Store University-Plaza. These spots offer options for fueling up, dining, or shopping before or after visiting Wendy's.
Are there medical facilities near this Wendy's location?
Yes, several medical facilities nearby include University Community Medical Center, Tampa Orthopedic Clinic, Cardiology Center of Tampa, and various specialist doctors and clinics. This convenience is beneficial for visitors seeking meals during medical appointments.
Can I visit any wellness or cosmetic centers near Wendy's at 13712 Bruce B. Downs Blvd?
Nearby you will find wellness and cosmetic centers such as Jasin Facial Rejuvenation Institute, Elite Facial Plastic Surgery, and Suncoast Skin Solutions, offering beauty and health services that customers might combine with a visit to Wendy's.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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