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Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
There were mixed reviews on food quality, with some praising the freshness while others complained about cold or incorrect items.
Staff Friendliness
Some employees received high praise for their friendliness and helpfulness, while others were noted for being rude or unprofessional.
Cleanliness
The cleanliness of the location was mentioned positively by some, but others noted issues with dirty tables and unsanitary conditions.
Drive-Thru Experience
The drive-thru service was often criticized for being slow and inefficient, with reports of long wait times and issues with the AI ordering system.
JH
joseph hernandez
3 days ago
1.0
Poor customer service at the window
6:48pm
RM
Richey Melendez
Dec 7, 2025
3.0
It's hit and miss with this place. Sometimes they get your order right but quite often they don't. Then when you say something about your order, they want to argue with you.
DD
Dania Duarte
Dec 5, 2025
5.0
Me encanta
LF
Lloyd De France
Dec 5, 2025
4.0
My wife had a hamburger, extra mustard and pickle. She said it was great
NP
Nelson Portes
Nov 14, 2025
1.0
I was standing at the counter for more than 5 minutes. No one, repeat. No Ian was able to ask me what do I want or even say hi.even tough 5 employees pass by. I was pro Wendy’s but you just lost a customer for ever and I’m going to let everyone I know about the worse customer service ever. So sad we can’t set O star.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's on Sheldon Road?
Wendy's drive-through on Sheldon Road is open Monday to Friday from 6:30 AM to 2:00 AM, and on Saturdays and Sundays from 7:00 AM to 2:00 AM.
Does this Wendy's location offer breakfast?
Yes, the Wendy's on Sheldon Road serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout at the Sheldon Road location?
Yes, this Wendy's location offers delivery, takeout, and dine-in services. You can order via their app or website.
What payment options are accepted at Wendy's on Sheldon Road?
They accept American Express, Cash, Discover, MasterCard, and Visa for payment.
How can I contact the Wendy's on Sheldon Road for questions or feedback?
You can call the Wendy's location directly at (813) 901-5909 or reach their Customer Care at 888-624-8140. Feedback can also be submitted on their website.
Are Wendy's gift cards available at this location?
Yes, gift cards can be purchased in-restaurant or online through Wendy’s gift card portal.
What are some nearby places to visit around Wendy's at 8305 Sheldon Road?
Nearby places include Mobil and Chevron gas stations, Bistro Cuban Pizza, and Patriot Food Store grocery. These spots can be convenient for fueling, grabbing additional food options, or shopping before or after your Wendy's visit.
Is there a nearby hotel or landmark near Wendy's on Sheldon Road?
Yes, Sheldon Shores is a nearby hotel and landmark close to this Wendy's location, which may be useful for travelers.
What other fast food options are near Wendy's on Sheldon Road?
Other nearby fast food options include Killer Kravings (Latin American cuisine) and Subway sandwich shop, providing variety if you're exploring dining choices in the area.
Does this Wendy's location have a drive-through and dine-in services?
Yes, the Wendy's at 8305 Sheldon Road offers both drive-through and dine-in services to customers.