Tropical Smoothie Cafe

3.0
231 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
12858 W Hillsborough Ave, Tampa, FL
33635, United States

Hours

Reviews

3.0
231 reviews
5 stars
89
4 stars
19
3 stars
8
2 stars
24
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is highly inconsistent, with many praising the friendliness of staff while others report rudeness and unprofessional behavior.

Wait Times

Numerous reviews highlight excessively long wait times, both in-store and drive-thru, often exceeding 30 minutes even when the location is not busy.

Food Quality

While some customers enjoy the smoothies and food, there are frequent complaints about incorrect orders, poor food preparation, and inconsistent quality.

Staff Training

Many reviews indicate that staff appear under-trained and inexperienced, leading to errors in orders and poor customer interactions.

Cleanliness and Atmosphere

The location is generally described as clean and spacious, contributing positively to the overall dining experience.
  • CU
    Christian Urbina
    Nov 6, 2025
    5.0
    How is the rating here at 3stars the employees are so upbeat, JoJo made my Fiance and I laugh and we felt welcomed! Thank you JoJo for making this experience memorable
  • WL
    Will Lopez
    Sep 3, 2025
    5.0
    The staff here is super nice! My toddler dropped my smoothie on the ground, breaking the cup, and they quickly put up the caution sign and made me a brand new smoothie at no charge. Thank you guys!
  • PD
    Preston Dante
    Aug 12, 2025
    5.0
    All around amazing customer service, great atmosphere, and I will most definitly be coming here more often!!
  • BB
    budget build
    Aug 12, 2025
    5.0
    Haven't went the place since it was in the mall But i was craving a smoothie and boy did it hit the spot and the service amazing mia took the time to understand what I wanted and made sure it was the best experience with a smile.
  • SM
    Sergio Morales
    Aug 12, 2025
    5.0
    We visited this place and the service was amazing, the 2 young ladies were professional and attentive. And the smoothies specifically were delicious. We will definitely be back.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the operating hours of Tropical Smoothie Cafe for dine-in service?

Dine-in service is available Monday to Friday from 7:00 AM to 9:00 PM, and on weekends from 8:00 AM to 9:00 PM.