Customer Service
Feedback on customer service is highly inconsistent, with many praising friendly staff while others report rude and unhelpful interactions.
Wait Times
Numerous reviews highlight excessively long wait times, both in-store and drive-thru, often leading to customer frustration.
Food Quality
While some customers enjoy the smoothies and food, there are frequent complaints about incorrect orders, cold food, and poor preparation.
Staff Training
Several reviews indicate that staff appear under-trained, leading to mistakes and a lack of proper customer service.
Location Issues
Customers express dissatisfaction with the management and operational issues at this location, suggesting a need for better oversight.