Tropical Smoothie Cafe

3.4
332 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
14394 North Dale Mabry Highway, Tampa, FL
33618, United States

Hours

Reviews

3.4
332 reviews
5 stars
163
4 stars
34
3 stars
17
2 stars
13
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and dismissive staff, with several experiences highlighting poor communication and lack of acknowledgment.

Food Quality

Numerous reviews mentioned issues with food quality, including incorrect orders, stale ingredients, and unsanitary conditions.

Staffing Issues

Frequent comments indicated that the location is often understaffed, leading to long wait times and poor service.

Management Concerns

Several reviews pointed to a need for better management and training, with some customers expressing frustration over the lack of oversight and organization.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their kindness and efficiency, as well as the taste of the smoothies.
  • DC
    Désiré Clarke
    Dec 21, 2025
    1.0
    Absolutely rude staff. I had an issue with my order. When I called they were basically like my bad , nothing we can do about it. Absolutely ridiculous. I will not eat here again.
  • JT
    Jorden Tzoucalis
    Nov 26, 2025
    1.0
    I had such a disappointing experience at the Tropical Smoothie in Carrollwood today. When I placed my order, I politely asked if any extra smoothie could be poured into a kids cup. The employee explained that there might not be any extra, which was completely fine—I even said so and simply asked for a kids cup regardless. When my order came out, they didn’t acknowledge my request at all. When I asked again for the kids cup, the staff was rude and dismissive, as if I was inconveniencing them for something I had clearly asked for from the start. On top of that, when I first walked in, there was a line of people waiting and not a single employee acknowledged anyone. No “I’ll be right with you,” no eye contact, nothing. The whole team looked miserable, and the energy showed in their customer service. I love Tropical Smoothie as a brand, but this location seriously needs improvement in attitude, communication, and basic courtesy. Definitely not the service standard customers should expect.
  • W7
    Wonderful 7078
    Nov 17, 2025
    5.0
    Wow great food 😎
  • SL
    Sky Lo
    Nov 11, 2025
    1.0
    If this is the Tropical Smoothie next to Floor and Decor, the male owner took his own tip out of my cash. Naughty work ethics... 👿
  • MB
    Maketheworld Best
    Oct 15, 2025
    5.0
    Best food and smoothies I ever had. Always eat here and recommend others.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours for Tropical Smoothie Cafe?

Dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday 8:00 AM to 9:00 PM, and Sunday 9:00 AM to 8:00 PM.