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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, particularly during evening shifts.
Order Accuracy
Numerous reviews highlight frequent issues with incorrect orders, including missing ingredients and wrong items, leading to customer frustration.
Speed of Service
Many customers experienced long wait times for their orders, often exceeding 20 minutes, even during non-peak hours.
Food Quality
While some customers enjoyed the food, others reported issues with freshness and preparation, including poorly made smoothies and incorrect food items.
Cleanliness
Several reviews mention unsanitary conditions in the restaurant, including dirty tables and a general lack of cleanliness.
JV
Javier Vega
Nov 16, 2025
4.0
Pueden mejorar,en servicio y rapidez...!!!
SM
shivika maskara
Nov 4, 2025
5.0
Big thank you to Jessica from the catering team. She went above and beyond to help me :)
BC
Brandon Crotchett
Oct 31, 2025
1.0
Ordered online. Waited 20 min after my order was supposed to be completed when no other orders were ahead of mine. In addition I saw others who placed their orders after mine in store receiving theirs before I did. The food was missing ingredients and the smoothies both tasted as though something was added to it that wasn’t the Splenda I requested substituted for the sugar. I tried to call the store back to request a refund multiple times and got no response. This is unprofessional and I do not recommend eating here in the evening. The morning/afternoon crew are the exact opposite and shouldn’t be blamed for this, just the evening crew!
DF
Danisha Field
Oct 30, 2025
5.0
The best the best ALWAYS ❤️🔥
ID
Ibrahim Donmez
Oct 22, 2025
5.0
Food was VERY good, went here instead of Chipotle and was happy about my decision. Food is well priced and came out in less than 2 minutes, smoothies are slightly overpriced, but if you are a repeat customer, you can get one for $2 with a coupon. Would definitely recommend and come back!
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the operating hours for dine-in at Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open for dine-in Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.
Does Tropical Smoothie Cafe offer delivery service?
Yes, Tropical Smoothie Cafe offers delivery service daily, typically from 7:00 AM to 9:00 PM on weekdays and until 8:30 PM on Sundays.
Can I order food online or using an app for pickup or delivery?
Yes, you can order ahead using the Tropical Smoothie Cafe app or online for delivery, curbside pickup, or in-cafe pickup.
What types of meals does Tropical Smoothie Cafe serve?