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Subway

3.2
(266 reviews)

Business Details

(813) 973-8863
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Tampa Subway® Restaurant at 19410 N Bruce B Downs Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
19410 N Bruce B Downs Blvd, Tampa, FL
33647, United States

Hours

Reviews

3.2
266 reviews
5 stars
96
4 stars
45
3 stars
30
2 stars
14
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive to customers' needs.

Food Quality

Several customers reported issues with food quality, including stale bread, incorrect orders, and unsatisfactory preparation.

Management Issues

Many reviews pointed to poor management practices, including understaffing, lack of training, and inadequate handling of customer complaints.

Cleanliness

While some customers praised the cleanliness of the establishment, others noted unsanitary conditions and a lack of attention to hygiene.

Online Ordering Problems

Multiple customers experienced issues with online orders, including delays, incorrect items, and lack of communication regarding order status.
  • MC
    Md Chowdhury
    Feb 9, 2026
    1.0
    Service was very poor, I can’t explain. I went sunday night around 8 o clock the lady said I am close go to Walmart subway they are open.. It is horrible service.
  • NS
    nicole sekimonyo
    Feb 8, 2026
    1.0
    I will never go to this place anymore the lady made me pay the full amount of my subway and I had the coupon. This happen twice they will tell you that the coupon machine doesn't work only when you present them one. The coupon says any drink but she is telling me I can have the small drink only.
  • AD
    Andrews Dumith
    Jan 30, 2026
    1.0
    There’s no easy way to describe how unpleasant my experience was. The service was very poor, with little courtesy and an unprofessional attitude throughout. The employee spoke under her breath and seemed visibly annoyed. At first, I tried to be understanding—working alone on a Friday afternoon can’t be easy. However, the way the food was handled and prepared felt careless and uncomfortable to watch. I understand frustration, but customers also come in after long workdays, and taking that frustration out on others isn’t acceptable. During the order, I asked if coupons were accepted and explained that I had the codes on my phone. I was told it wouldn’t be a problem, but at checkout I was informed that the codes didn’t work. At that point, I considered leaving, but my son insisted on paying. The sandwiches were prepared incorrectly and without care. While the service itself was disappointing, the bigger issue seems to be management. Having one person working alone on a Friday evening sets everyone up for a bad experience. Based on what I experienced, I would not recommend this Subway location.
  • JW
    James Wirth
    Jan 28, 2026
    1.0
    Worst Subway location I've ever been to. No one was at the service counter. I waited over 5 minutes and looked around for an employee but I figured they were in the restroom or something. The oven eventually went off and kept buzzing until someone finally showed up and boy what a joy she was. Phone in hand, no rush, no greeting, no name tag or anything. She was 100% high and kept getting our orders wrong. I said no cheese, she said okay no cheese, then proceeded to put cheese on mine. I asked for chicken teriyaki and she grabbed regular chicken instead of the pre-made chicken soaking in the sauce and realized it after and just poured a bunch of sauce on the plane chicken breast, not ideal or the worst thing but it just kept adding up. My final straw was when she didn't even finish wrapping the sub and proceeded to answer her personal phone and talk to some random person in the middle of my order. I don't want someone who handles their personal phone to continue touching my food. I'm sure that's a health code violation. She was rude, terrible at making the subs, listening to my order, and completely unprofessional. I'd make a legitimate complaint but I don't even know her name since she wasn't wearing a name tag! Terrible location and employee. EDIT: She also didn’t even cut the subs lol.
  • DS
    Daniel (Seven07)
    Jan 15, 2026
    1.0
    We were there a night and this black lady was extra rude to us, after making two sandwiches she said she is not making a third one, we were so shocked, never coming back here again, this type of behavior is putting a bad name on the brand, absolutely horrible.

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