Subway

3.6
362 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Tampa Subway® Restaurant at 2513 West Hillsborough Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2513 West Hillsborough Ave, Tampa, FL
33614, United States

Hours

Reviews

3.6
362 reviews
5 stars
172
4 stars
61
3 stars
28
2 stars
20
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often described as rude, unprofessional, and dismissive towards customers.

Food Quality

Several customers reported issues with food quality, including expired items, insufficient portions, and incorrect orders.

Cleanliness

While some reviews praised the cleanliness of the establishment, others noted dirty tables and unsanitary conditions.

Management Issues

The management, particularly a manager named Tiffany, received significant criticism for her attitude and handling of customer complaints.

Inconsistent Experience

Customers experienced a wide range of service quality, with some praising individual employees while others reported consistently negative interactions.
  • MJ
    mia johnson
    Oct 6, 2025
    2.0
    2 stars because my food has always been good, & the top manager who drives the people challenge is always such a sweetie. today, a girl was working today who id never seen & i come about twice a month. me & my mom walk in, she doesn't greet us or look at us. she continues to make us stand there for almost 5 minutes & does minuscule tasks instead of helping us, like rearranging the cookies in the case & shifting the chip display stand to exactly where it was which was weird. it was like she was procrastinating. we finally go to order & instead of making the sandwich first like always she insisted we pay first. she continues to have a stank attitude the whole time with the few words she said & interrupts us SEVERAL times. didn't offer us a drink at the beginning & seemed to get annoyed when she had to go to the register again to ring me up for my drink. did not ask if we were dining in or taking out. tables were dirty with no one else in restaurant. we sat & watched her take other customers orders & did the exact same thing with them & was short & rude with every single customer. you don't have to be overly nice, but damn a few words & not interrupting would be nice. disappointed to not be back as it's close to my job.
  • WC
    Wizards Cove (Wizard's Cove)
    Sep 14, 2025
    1.0
    This subway is a joke so where do I start? First the chicken was green. Literally green in the cooler. I pointed it out and the lady working only pulled the one container out. I wanted to vomit. She said she only works on the weekends so she has nothing to do with it. What!? You’re working today and the food needs rotated and should be inspected daily. Lettuce was brown as well. That tells me management isn’t doing their jobs and the owner would rather have lawsuits than lose a few extra dollars and rotate their food properly. Second, when I asked for onions and peppers she gave me 4 onion slivers and three slivers of peppers. When I asked her to put a little more on she refused and said the veggies are portioned out and I can’t get anymore. Third, the employee was having a personal conversation on her phone and it was on speaker so we could hear everything. Fourth issue, when I asked for two water cups I was refused service and told they didn’t have any and she wouldn’t give me a normal cup for water. Instead, I went out to my vehicle and grabbed two water bottles. Best to avoid this Subway. There are plenty others in Tampa. This place will be shut down soon either by inspection or lawsuit. Either way, I will never eat from here again.
  • TB
    Tommy B
    Sep 5, 2025
    1.0
    Never coming back here again. Never have I ever been talked to the way the old black man working there talked to me. HE was the one who got my order wrong and continued to BLAME me for it being incorrect when it was a mobile order. He chastised me in FRONT of the other customers saying I wasted his money because he had to throw out HIS mistake of a sandwich. This is the second time I’ve had a bad experience here, don’t get me started with the black woman and her attitude. He needs to watch how he speaks to customers. I’m a nice guy and hardly ever get upset.
  • EC
    Eric Camacho
    Aug 31, 2025
    5.0
    I had good experience tavario did a great job
  • HF
    Hector Feliciano
    Aug 30, 2025
    2.0
    No restrooms available

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 2513 West Hillsborough Ave?

The Subway at 2513 West Hillsborough Ave is open daily from 9:00 AM to 10:00 PM.

Does the Subway at Armenia-Hillsborough Junction offer delivery and pickup services?

Yes, they offer both in-store pickup and delivery options for customer convenience.