Business Details
About
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.7
2,306 reviews
5 stars
1,092
4 stars
431
3 stars
247
2 stars
152
1 star
384
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with many praising friendly staff while others report rudeness and lack of urgency.
Food Quality
Food quality is inconsistent; some customers enjoy delicious meals while others receive cold or overcooked items.
Cleanliness
The restaurant's cleanliness is often mentioned, with some customers noting improvements while others report dirty tables and unsanitary conditions.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, leading to customer frustration.
Value for Money
Many customers appreciate the portion sizes and reasonable prices, though some feel the quality does not justify the cost.
- GEGabriela Echeverry5 days ago5.0Food always hits the spot, price is very good for the portions you get, I got take out lats time and it's was still nice and fresh
- MMmmindking5 days ago3.0The chicken has been very dry the last 2 visits. The rice bowls were ok but the chicken was to dry.
- CCC CNov 9, 20254.0Love this place. Sad it’s now the only location in the Pasco/Pinellas area.
- DLDianadys LunaNov 1, 20255.0Tuve una excelente experiencia en Pollo Tropical. Desde que llegué, la atención fue amable y rápida, el lugar estaba muy limpio y bien cuidado, y la comida estaba deliciosa, fresca y con muy buen sabor. Se nota la calidad en cada detalle. ¡Definitivamente volveré, 100% recomendado! 👏🍗🌴
- KFKimberly FudgeOct 26, 20251.0Very rude. Told me they no longer sell mash potatoes or yellow rice likely to not make it since it's after 10pm. Didn't give us straws for our drinks. Sandwich was fried, not grilled like I ordered, fries were old and stale and didn't give me the guac I paid for. Not worth the hassle and when I tried to ask questions about why they didnt have so much of their menu after 10pm, they acted like they didn't understand English. They are open until midnight, so it doesn't make sense why over half the menu is unavailable.
Frequently Asked Questions About Pollo Tropical
What are the delivery hours for Pollo Tropical in Tampa?
Pollo Tropical offers delivery every day from 10:30 AM to 11:30 PM.
Where is Pollo Tropical located in Tampa, FL?
The restaurant is located at 25570 Sierra Center Boulevard, Tampa, FL 33559, USA.
What type of cuisine does Pollo Tropical serve?
Pollo Tropical specializes in Cuban and Latin American dishes with a creative twist, including their signature citrus marinated grilled chicken and TropiChop bowls.
What payment methods does Pollo Tropical accept?
They accept American Express, Discover, MasterCard, and Visa.
Does Pollo Tropical offer dining options other than dine-in?
Yes, Pollo Tropical has takeout, delivery, and curbside pickup options available.
Is Pollo Tropical family-friendly and accessible?
Yes, Pollo Tropical welcomes families and children, has high chairs, wheelchair accessible entrances, seating, parking, and restrooms.
What are Pollo Tropical's regular opening hours?
Pollo Tropical is open daily from 10:30 AM until midnight.
Is Pollo Tropical closed on any holidays?
Yes, Pollo Tropical is closed on December 25, 2024.
What nearby fast food restaurants can I visit around Pollo Tropical at Sierra Center Boulevard?
Nearby fast food options include Wendy's, Shake Shack, Taco Bell, McDonald's, and Five Guys, which offer burger and Mexican food choices for quick meals before or after your visit.
Are there other dining options near Pollo Tropical for variety?
Yes, close by you can find BJ's Restaurant & Brewhouse with barbecue and pizza, Bonefish Grill for seafood, Mellow Mushroom for pizza and bar, and Rodizio Grill for Brazilian dining.
Can you recommend some non-food nearby places near Pollo Tropical in Tampa?
Nearby are several useful places like T-Mobile and Verizon stores for mobile needs, Badcock Home Furniture for home furnishings, and health services including dentists such as Reshma Patel and Wesley Chapel Smiles Dentistry.