Pollo Tropical

Reviews

• VS

  Vicki Smith

  2 days ago
  5.0
  The taste of the chicken after the overnight bath dead is delicious and so tender.
• YY

  Yve

  4 days ago
  2.0
  Sad... just sad, so the other day my family and I ordered some dinner from pollo tropical ( I had high hopes because the online pictures looked good) BUT bad decision!!! SO I ordered the TROPICAL TRIO! And did not receive 3 meats I got one DRY chicken breast and MAYBE 4 TINY slices of steak and no chimichurri sauce and I was missing the pulled pork , NOTHING had flavor everything was so dry and bland the beans no flavor no love, what a waste of money and I also ordered a tres leche cake and for the price the size is not equivalent. I will post a picture of the mess I was sent. Won’t ever order from here again 💔💔💔
• PC

  Papito Cun cun

  Feb 2, 2026
  1.0
  This is the second time I go this week and the rice is not fully cooked this is ridiculous
• DG

  David Garcia

  Jan 25, 2026
  5.0
  I have never had an issue ordering from this location, if it’s through the drive-through if I dine inside or if I Order through Uber eats. This location the food is always clean and fresh taste great with five star service. I highly recommend that you all get the plantain cheese bites They are legendary I recommend you get multiple orders of it. They’re so delicious.
• RB

  Ryland “Ryro” Ballingham

  Jan 23, 2026
  1.0
  I went to the drive thru line and worker was very rude. I said “hello how are you doing?” She rudely said “Uhhhh yeah” and then rudely said “what do you want” in a very unprofessional way. I told her to give me one second and 5-10 seconds later I started my order and when I was done, she said “can you repeat that” that she totally zoned out despite being annoyed about not knowing what I wanted right away. So I pull up to the window she rudely sticks the card reader out the window without even looking at me. Then, she hands me my order and I wait as I also ordered a drink as well that wasn’t given to me. She opens the window and rudely ask “can I help you?” Again with an attitude like she is disgusted I am sitting there still. I’m like “Yeah, I’m waiting on my lemonade, that’s how you can help me”. She then realizes that yeah she forgot that. I drive away and she also forgot the sauce I wanted on the side. Unreal how rude she was, even for fast food.