Brand Certified
Pollo Tropical
3.9(1925 reviews)
Certified by Pollo Tropical • Feb 22, 2026
Business Details
15298 N Dale Mabry Highway, Tampa, FL
33618, United States
Certified by Pollo Tropical • Feb 22, 2026
(813) 961-0379
Certified by Pollo Tropical • Feb 22, 2026
https://locations.pollotropical.com/fl/tampa/15298-n-dale-mabry-highway
Certified by Pollo Tropical • Feb 22, 2026
About
Certified by Pollo Tropical • Feb 22, 2026
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Pollo Tropical • Feb 22, 2026
Hours
Certified by Pollo Tropical • Feb 22, 2026
Reviews
3.9
1,925 reviews
5 stars
976
4 stars
372
3 stars
199
2 stars
113
1 star
265
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some praising the taste while others complained about dry or poorly prepared items.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Pricing Concerns
Some customers felt that the prices were too high for the quality and quantity of food received.
Positive Experiences
Despite the negatives, many customers expressed satisfaction with specific staff members and enjoyed the overall dining experience.
- CRCharmaine Rich5 days ago4.0Went via drive thru. Got the chicken and pork only. It's been awhile since I've been there. The chicken was better than I remembered. The pork has lots of flavor!
- DADaliana AlmeidaFeb 14, 20265.0It was so good and it was fast we got to the pick up and ordered are food and it came beck amazing I go t the number 5 it was so great and filling I would love to come back.
- DPDayana PerezFeb 10, 20265.0Awesome service! Thanks Maria
- SFSkully Vegaz Freddy FlakFeb 6, 20264.0Good for a quick Semi Healthy meal. It beats McDonald's when you have diet restrictions. Plus the Half Chicken promo is a good deal.
- SDSage DamelioJan 25, 20262.0Just overall fast food restaurant it was okay but like I didn't speak much English it was hard to order the food was not the best quality
Frequently Asked Questions About Pollo Tropical
What are the regular delivery hours for Pollo Tropical on weekdays?
Delivery is available every day from 10:30 AM to 11:30 PM.
Where is Pollo Tropical located in Tampa?
Pollo Tropical is located at 15298 N Dale Mabry Highway, Tampa, FL 33618, United States.
What type of cuisine does Pollo Tropical serve?
Pollo Tropical offers Cuban and Latin American dishes, including their signature grilled chicken and mojo roast pork.
Does Pollo Tropical offer online ordering and delivery?
Yes, you can order for delivery online through their delivery website.
What are Pollo Tropical's payment options?
They accept American Express, Discover, MasterCard, and Visa credit cards, as well as debit cards and mobile NFC payments.
Is Pollo Tropical family friendly and accessible for children?
Yes, Pollo Tropical welcomes families, has a children's menu, and provides high chairs.
Does Pollo Tropical offer catering and takeout services?
Yes, Pollo Tropical provides both catering and takeout options.
Are there nearby places where customers can shop or run errands before or after dining at Pollo Tropical?
Yes, customers can visit nearby Target Store North-Dale-Mabry for shopping, CVS Pharmacy for medical supplies, or RadioShack for electronics and mobile phones.
What nearby dining options are available close to Pollo Tropical?
Nearby dining options include Burger King for fast food and Starbucks for coffee and snacks.
Are there nearby services that might be useful for Pollo Tropical customers?
Yes, customers can utilize nearby financial services at Truist bank or Western Union money transfer, and visit beauty salons like AG Hair Studio or Anastasia’s Hair Studio in the area.
Brand Certified Facts from Pollo Tropical
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Certified February 22, 2026Yext Knowledge Graph
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- Hours of operation
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