McDonald's

3.4
3854 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
920 E Fowler Ave, Tampa, FL
33612, United States

Hours

Reviews

3.4
3,854 reviews
5 stars
1,405
4 stars
675
3 stars
629
2 stars
333
1 star
812

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional staff, with many customers expressing frustration over poor service and negative interactions.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and difficulty in communicating their requests, leading to dissatisfaction.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about the freshness and taste of items served.

Management Issues

Customers noted a lack of effective management, with some mentioning that the presence of a competent manager improved service, while others experienced dismissive or rude behavior from management.
  • CA
    Cedric Adams
    Dec 30, 2025
    1.0
    Had a free H&S mcchicken only mustard and mayo and the lady gives me a regular McChicken and I went to tell her and she looked at the regular sandwich and said that’s a hot and spicy chicken patty and was rude and negligent about it but eventually replaced and I had no napkins just bad service and experience
  • NN
    Nandor
    Dec 20, 2025
    4.0
    Its McDonalds that being said it's one of the better ones. Service is great.
  • IC
    iisha clements
    Dec 18, 2025
    1.0
    The service was terrible and so was the food. Nuggets felt like I was chewing rubber. I was asked what kind of sauce and it wasn't in the bag. Neither was ketchup. The wait was too long for this
  • SM
    Sara Marie
    Dec 12, 2025
    1.0
    Speakers don’t seem to work. Kept repeating myself several times to a highly unfriendly staff member. Went to the next window and was given cold fries. When I told him I’d like it hot he rolled his eyes and proceeded to talk back to me.. 😳. When I told him I didn’t appreciate his attitude and instead of trying to make it right, he continued with the condescending attitude. Please hire courteous and actually competent staff members. These people were rude and an absolute disgrace to fast food. This locations appears to have gone way downhill. I would strongly recommend not to waste your time
  • BB
    Bogdan
    Dec 4, 2025
    1.0
    I walked into McDonald’s today with one simple mission: get a little bit of help. Not save the world, not perform brain surgery, not negotiate world peace — just get a tiny bit of assistance from an employee whose entire job description literally includes the word help. But apparently, at this particular McDonald’s, asking for help is like asking for a miracle. You can hope, you can pray, you can manifest — but you’re not getting it. I stood there like a lost soul in the middle of the restaurant. Employees walked past me like I was a ghost only visible to people with special DLC installed. One worker looked straight at me, then immediately looked away — as if eye contact would summon a demon or activate a side quest he did NOT want to do. I tried again. I asked politely. Nothing. Not even a “one second.” Not even a “hold on.” Just pure, Olympic-level ignoring. I swear I’ve never felt so emotionally abandoned standing three feet away from a person holding a headset and a name tag. So I waited. And waited. And waited. At this point I started questioning my entire existence. Maybe I wasn’t actually standing there. Maybe I had transcended my physical form and become a background object. Who knows. And then — plot twist. The moment I no longer needed help, the moment everything was already done, the moment my patience was already spiritually dead and buried — suddenly, NOW everyone wants to help. Three employees magically appear out of thin air like I accidentally said “McDouble” three times into a mirror. “Do you need anything?” “Are you okay?” “Can I help you with something?” Oh, NOW you want to help? NOW, when it literally doesn’t matter anymore? Amazing timing. Truly inspirational. Honestly, the customer service felt like a delayed push notification. Shows up long after the moment has passed and only makes everything more annoying. So yeah — that was my McDonald’s adventure for the day. If you ever want the unique experience of being ignored until the very last second, highly recommend this location. They’re professionals at it.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 920 E Fowler Ave, Tampa?

McDonald's at 920 E Fowler Ave, Tampa is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24/7.