McDonald's

3.5
1880 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8002 Citrus Park Dr, Tampa, FL
33625, United States

Hours

Reviews

3.5
1,880 reviews
5 stars
750
4 stars
353
3 stars
258
2 stars
135
1 star
384

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, rude staff, and incorrect orders, leading to a negative perception of overall service.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty bathrooms and general cleanliness issues within the restaurant.

Food Quality

There were numerous complaints about food being served cold, overcooked, or incorrect, with some customers expressing disappointment in the quality of their meals.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, indicating that experiences can vary significantly.

Inconsistent Performance

Overall, the location appears to have inconsistent performance, with some visits being satisfactory while others are described as chaotic and poorly managed.
  • AA
    Ally
    Nov 11, 2025
    1.0
    There’s one lady here who is super sweet, but the Spanish guy here is terrible and honestly just disgusting from how they talk. This store really needs to be looked into for how and who’s managing this place..
  • JJ
    J
    Nov 9, 2025
    1.0
    I've been trying to come here and keep giving chances but after so many times and upset stomachs I give up on this Mcdonalds.. The fries are white and mushy never crispy or cooked, same with the beef always undercooked. I used to love going to this mcdonalds but it's over with.. the food sent me to the hospital from not being cooked properly.
  • MM
    Max Max
    Nov 8, 2025
    1.0
    Undercooked and talked down to by the short guy Landon, get a different career if you don’t want to flip burgers. Come here if you want raw burgers and for the stuttering Landon to try and make excuses.
  • SR
    Savvy Ramirez
    Nov 7, 2025
    2.0
    There’s a creepy little Spanish manager that works here who harassed me for my phone number. I politely declined and he got aggressive about it.. then started saying I’m ugly? lol what? At that point I felt my food was going to be tampered with so I recovered a refund and left. I think his name was Brandon?
  • SS
    Susie
    Nov 7, 2025
    1.0
    I’d rather drive to the waters ave location this place is gross and the workers have the personality of wet bread

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 8002 Citrus Park Dr, Tampa?

McDonald's at 8002 Citrus Park Dr, Tampa is open daily from 6:00 AM to 11:00 PM.

Does this McDonald's location have drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru open Monday to Wednesday from 6:00 AM to 11:00 PM, Thursday to Saturday from 6:00 AM to 1:00 AM, and Sunday from 6:00 AM to 11:00 PM.