Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and unprofessional behavior.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Feedback indicated a mix of experiences with food quality, including complaints about cold, undercooked, or improperly prepared items.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and restrooms, impacting their overall experience.
Speed of Service
While some customers appreciated quick service, others reported long wait times and slow service, especially during busy hours.
JE
joey Edwards
5 days ago
5.0
I frequently visit this location since it is close to my work. I've been going here for about 5 months now. Today was the first day they made a mistake on my order. They left out my 4 piece chicken nugget, and like a lot of people my first reaction was leave a bad review, call and complain... something. Instead I realized that for the last 5 months of good orders, I never left them a good review. So with that said the people in the drive thru who take your order are always amazing.
JL
JAVIER LOPEZ
Feb 6, 2026
2.0
Students smoking cannabis and vaping inside McDonald's.. and the employees do nothing.. I was with my kids.. bad situation...
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Ron Burgundy
Jan 31, 2026
1.0
I go inside to place my order. Atleast 6 people are in there working. I waited 10min with absolutely noone ahead of me. I get in my vehicle and go to drive through and they inform me that noone works the front lobby orders. Wouldve been nice to know before I wasted my time.
MP
Merrie Pina
Jan 20, 2026
5.0
My son and I cruised through the drive thru yesterday around 1:00. From the moment I reached the ordering kiosk until I drove away I was all smiles. The lady on the other end the mic was bubbly and kind. She was patient while I ordered and spoke with such sweet words. I pulled up to the window to pay and was greeted with an amazing smile from a wonderful woman with gorgeous fire red hair. I wanted her to know how much I enjoyed our interaction and let her know she made me and my son smile. She began to pour even more sweet words into me so I rolled down my son’s window so he could see first hand the smile on her face. Her laughter was contagious and i drove away in a much better mood. My son asked if we could come to this specific location more often. Thank you to whomever you were, you were a bright light for n a gloomy day!
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Wendy
Jan 16, 2026
1.0
"I’m very disappointed because I really wanted to enjoy my meal, and the woman who took my order was initially very friendly. However, my burger was missing condiments. When I asked the woman at the counter if she could simply give me the missing items on the side, she began reaching into my bag and opening my food containers with no gloves on.
I am currently recovering from major surgery and am immunocompromised—I was even wearing a mask and gloves myself to stay safe. I explicitly told her not to open the bag or touch the food for that reason, but she ignored me and said, 'This is my job, of course I can go through the bag.' It showed a complete lack of common sense and basic respect for a customer’s health and safety.
I requested a refund immediately, which the manager handled, but the lack of hygiene and refusal to listen to a direct health request was unacceptable. I won't be back."
What are the regular opening hours for McDonald's at 8002 Citrus Park Dr, Tampa?
McDonald's at 8002 Citrus Park Dr, Tampa is open daily from 6:00 AM to 11:00 PM.
Does this McDonald's location have drive-thru service and what are its hours?
Yes, this McDonald's has a drive-thru open Monday to Wednesday from 6:00 AM to 11:00 PM, Thursday to Saturday from 6:00 AM to 1:00 AM, and Sunday from 6:00 AM to 11:00 PM.
Are delivery services available for this McDonald's?
Yes, McDonald's offers delivery daily; hours vary but generally from 6:00 AM to around 11:00 PM or later on some days. They provide same-day and no-contact delivery.
What types of payment can customers use at this McDonald's?
Customers can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What mobile apps are available to order from this McDonald's?
Customers can order using the McDonald's App available on the Apple App Store and Google Play Store, with quick links provided for easy access.
What services does this McDonald's location provide beyond dining?
This McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi services.
Can you recommend nearby places to visit after eating at McDonald's on Citrus Park Dr?
Nearby places include BJ's Restaurant & Brewhouse for brewery and pizza, The Peach Cobbler Factory - Citrus Park for desserts, and Tampa Bay Rays stadium for sports and recreation.
Are there other dining options close to McDonald's on Citrus Park Dr?
Yes, nearby dining options include Which Wich sandwich shop, Chipotle Mexican Grill for Tex-Mex, and SnoBiz at Citrus Park Mall offering ice cream and fast food.
What retail stores can I visit near McDonald's at 8002 Citrus Park Dr?
Nearby retail stores include Bath & Body Works for beauty products, Victoria's Secret & PINK for clothing, and Sprint Store for mobile phones.
How can nearby medical and financial services complement a visit to McDonald's at Citrus Park?
AdventHealth Centra Care offers urgent care nearby in case of medical needs, while Suncoast Credit Union provides financial services close to McDonald's for convenience.
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