While many customers praised the friendly and accommodating staff, there were several complaints about rude service and mistakes with orders.
Food Quality
Most reviews highlighted the freshness and deliciousness of the sandwiches, although there were a few negative comments regarding specific items.
Delivery Issues
Numerous customers reported long wait times for delivery and issues with missing items, contradicting the advertised 'Freaky Fast Delivery'.
Cleanliness
The cleanliness of the restaurant was generally appreciated, but some reviews mentioned dirty areas and unsanitary conditions.
Operational Hours
Several customers expressed frustration over inconsistent closing times and being turned away before the stated hours.
JC
Jody Clifford
Jan 31, 2026
1.0
Currently in this location and I ordered an Italian favorite sandwich meal TOASTED. I received the sandwich cold and asked for them to please toast the sandwich as I ordered and was told NO that they can’t take the sandwich back and I am sitting in a seat In the restaurant. I asked the attendant named Courtney several times before ordering this sandwich if I could please get it toasted. I understand that this is a busy location but this is extremely bad for business. The young man handed me my sandwich and I told him immediately that it was cold. The man Courtney offered me a cookie to make up for the mistake. I don’t want the cookie I want my sandwich corrected.
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Carissa Carr
Jan 25, 2026
5.0
Ronnell and ashley helped us out and they were amazing. They were so nice and accommodating. I recommend this spot to anyone who comes to tampa.
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Elizabeth Webber
Jan 10, 2026
5.0
5 Stars for this AMAZING experience!
I placed a catering order through EZcater, and due to a miscommunication on their end, my order was canceled. Alicia, the General Manager at this location, went above and beyond to help me out. She quickly put together sandwiches for 30 people in just minutes so I wouldn’t be late for my meeting. She truly saved the day and took so much stress off my plate. Alicia stayed calm, professional, and handled the situation with incredible problem-solving skills. Outstanding customer service! Thank you, Alicia! You have made me a loyal customer!
ED
Erika Dugas
Jan 3, 2026
5.0
Slay place for post shenanigan refueling!
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Khoi Nguyen
Dec 28, 2025
5.0
Great service and clean areas. Bathroom and seating area are nice.