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Jimmy John's

3.8
(208 reviews)

Business Details

12821 N Dale Mabry Hwy, Tampa, FL
33618, United States
(813) 962-3940
https://locations.jimmyjohns.com/fl/tampa/sandwiches-1441.html

About

Sandwich Restaurant

Location

Jimmy John's
12821 N Dale Mabry Hwy, Tampa, FL
33618, United States

Hours

Reviews

3.8
208 reviews
5 stars
113
4 stars
30
3 stars
9
2 stars
16
1 star
40

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Service Speed

While some praised the quick service, others experienced long wait times and rushed interactions.

Staff Attitude

Feedback varied on staff friendliness, with some customers noting rude behavior and lack of attentiveness.

Food Quality

Many reviews highlighted the freshness and taste of the sandwiches, though some mentioned issues with portion sizes and stale ingredients.

Management Issues

Several reviews pointed to poor management practices, including inadequate staffing and unhelpful responses to customer complaints.
  • KT
    Karen Trucios
    Jan 17, 2026
    1.0
    I just did an Uber Eats order of 5 sandwiches. Only 4 were in the bag. Three of them were the toasted chicken bacon ranch. One was plain just chicken and bacon and two were regular. They made two plain and didn't send the third. I have never had a problem before but I probably won't order again on Uber Eats.
  • TH
    teagan hunt
    Jan 9, 2026
    2.0
    was probably in the place for a maximum of 3 minutes, but the entire experience felt very rushed. also didn’t ask for any modifications and still the order was wrong. probably wouldn’t be back to this specific store.
  • JF
    Jenna Factor
    Dec 12, 2025
    2.0
    A mess. The lady working the register was in such a rush and kept interrupting us. Both of our sandwiches were missing add ons, which I sort of expected since she didn’t seem to be very attentive. Just disappointed honestly
  • M2
    Mr gamer Smith 2
    Nov 21, 2025
    3.0
    The service overall was great. However, when I went to get a fountain drink, it tasted very flat. My mother and I returned to request a refund, but the manager responded with an unpleasant attitude and stated that a refund could not be issued. We ultimately paid the difference.
  • DA
    Denise R Alonso
    Oct 25, 2025
    4.0
    Apparently, if you don't leave a tip you bag all your sandwiches, grab napkins and condiments. You reach for them below on their side of the counter.

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