Jimmy John's

3.8
207 reviews

About

Sandwich Restaurant

Location

Jimmy John's
12821 N Dale Mabry Hwy, Tampa, FL
33618, United States

Hours

Reviews

3.8
207 reviews
5 stars
113
4 stars
30
3 stars
9
2 stars
16
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly and fast service while others reported rude staff and slow service.

Food Quality

Many customers enjoyed the fresh and tasty sandwiches, but there were complaints about incorrect orders and declining ingredient quality.

Cleanliness

The restaurant was generally noted as clean and inviting, although some reviews mentioned issues with staff hygiene practices.

Management Issues

Several reviews highlighted problems with management, including poor customer service responses and staff training deficiencies.

Operational Hours

Customers expressed frustration over inconsistent operating hours and issues with order fulfillment.
  • TH
    teagan hunt
    3 days ago
    2.0
    was probably in the place for a maximum of 3 minutes, but the entire experience felt very rushed. also didn’t ask for any modifications and still the order was wrong. probably wouldn’t be back to this specific store.
  • JF
    Jenna Factor
    Dec 12, 2025
    2.0
    A mess. The lady working the register was in such a rush and kept interrupting us. Both of our sandwiches were missing add ons, which I sort of expected since she didn’t seem to be very attentive. Just disappointed honestly
  • M2
    Mr gamer Smith 2
    Nov 21, 2025
    3.0
    The service overall was great. However, when I went to get a fountain drink, it tasted very flat. My mother and I returned to request a refund, but the manager responded with an unpleasant attitude and stated that a refund could not be issued. We ultimately paid the difference.
  • DA
    Denise R Alonso
    Oct 25, 2025
    4.0
    Apparently, if you don't leave a tip you bag all your sandwiches, grab napkins and condiments. You reach for them below on their side of the counter.
  • BT
    Breanna Terry
    Oct 10, 2025
    5.0
    Super fresh food every time I go. The giant subs are amazing.