Jimmy John's

3.6
204 reviews

About

Sandwich Restaurant

Location

Jimmy John's
514 N Franklin St, Tampa, FL
33602, United States

Hours

Reviews

3.6
204 reviews
5 stars
94
4 stars
34
3 stars
23
2 stars
9
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rudeness and unprofessional behavior from staff.

Food Quality

While many customers enjoyed the sandwiches, there were complaints about incorrect orders and unsanitary conditions.

Speed of Service

Customers frequently praised the fast service and timely delivery, aligning with the brand's 'freaky fast' promise.

Cleanliness

Some reviews mentioned cleanliness issues, particularly regarding food handling and restaurant conditions.

Overall Experience

Mixed reviews indicate that while some customers had positive experiences, many expressed dissatisfaction with service and order accuracy.
  • AH
    Ana Sofia Hatcher
    Jan 3, 2026
    5.0
    The staff were really nice. The environment was clean and friendly. In addition, the food was a 100/10. Definitely stop by!
  • KB
    Kristi Baskin
    Dec 12, 2025
    5.0
    Always on point
  • JG
    Jillian Grieshaber
    Nov 21, 2025
    5.0
    I get delivery from here thru Uber eats at work pretty often and it always arrives in perfect condition within 15 minutes. I would give 20 stars if I could. You guys rock.
  • JS
    John Smith
    Nov 3, 2025
    4.0
    Not the best customer service as others pointed out. The sandwiches are cut in half and not individually wrapped. An important note if you don't want to lose half your sandwich to the street like I did
  • NN
    Nabi
    Oct 3, 2025
    1.0
    I would never come to this location. I just saw a video of how they treated a customer . And they were so disgusting touching every surface inside the place. With their gloves on being disrespectful to the customer It was disgusting. Their behavior was disgusting and they should be ashamed of their self