Customers reported a mix of excellent and poor service, with some praising friendly staff while others experienced rudeness and inefficiency.
Food Quality
The sandwiches received positive feedback for being fresh and tasty, but there were complaints about inconsistency in portion sizes and preparation.
Speed of Service
While many customers appreciated the quick service, several reviews highlighted significant delays, especially with online orders and drive-thru.
Cleanliness
The restaurant was generally noted as clean, contributing positively to the dining experience.
Management Issues
Several reviews pointed out management problems, including understaffing and poor handling of customer complaints.
WP
West Shore Pools
Feb 11, 2026
5.0
Always Great Service and awesome staff!
BJ
Bianli Jacobs
Jan 11, 2026
1.0
l ordered via the app for drive through pick up. Made two stops on the way. When I hop on the drive through line there are 4 cars ahead of me. When I get to the speaker they confirm my pick up order and tell me I can just pull forward. Wait some more for the cars ahead of me. I make it to the window only to be told it’s not ready yet, I say ok and just prepare to wait. At this point they tell me it will be about 5 mins and that I should park and come inside (it’s raining). I’m now sitting inside the restaurant it’s been 11 mins no food yet….
FREAKY SLOW AND FREAKY BAD
what the point of offering order ahead and drive up if it won’t be ready and I’ll be asked to come wait inside?
LAMEEE
MT
Meg the Tech
Oct 16, 2025
5.0
great employees ! very clean ! Jahlea was so sweet & helpful ! made our order amazing ! give her raise !
IR
Isaac Rios
Oct 7, 2025
4.0
Place is good what can i say.
JT
Jeff T
Oct 5, 2025
3.0
Love this location, but don’t like every time I try to eat inside it’s closed. Understaffed is an excuse. This has been goin on for months. That is a management problem. My lunch I take I don’t want to eat in my car. Please do better. Thanks