Dunkin'

3.4
893 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Tampa, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5227 Ehrlich Rd, Tampa, FL
33624, United States

Hours

Reviews

3.4
893 reviews
5 stars
358
4 stars
151
3 stars
81
2 stars
67
1 star
236

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Order Accuracy

Many reviews highlighted consistent problems with order accuracy, with customers receiving incorrect items or missing items altogether.

Cleanliness Concerns

Several customers noted unsanitary conditions in the store, including dirty tables and bathrooms.

Management Problems

Reviews indicated issues with management, including poor training of staff and lack of oversight, leading to a decline in service quality.

Mixed Customer Experiences

While some customers praised individual staff members for their service, overall experiences varied widely, with many expressing disappointment.
  • EE
    Elle
    Dec 30, 2025
    3.0
    Normally the drinks are pretty good, this time my drink felt rushed. Which I’m not sure why since I was the only one there. Didn’t get the syrup flavor in my drink even though I paid for it.. asked for light ice, they gave me extra… 2 sips and I’m basically done
  • DE
    david evans
    Dec 24, 2025
    1.0
    I've stopped here 3 times this year and always a problem. Today they couldn't make a shake because the ice cream was to hard to scoop.
  • XR
    Xzaivier Rivera
    Dec 21, 2025
    1.0
    I had 3 sips of my drink and it was empty from the cup being filled to the top with ice. Terrible Dunkin
  • EM
    E M
    Dec 21, 2025
    1.0
    Awful service. The employees have no idea what they are doing and even laugh at customers. They need a manager that cares urgently. Will never shop at this Dunkin again.
  • KG
    Kyaneve Gonzalez
    Dec 14, 2025
    1.0
    This dunkin’ has NEVER gotten my order right ONCE and i’ve came very often. Today I chose to circle back and let them know my order was completely wrong and the woman responded with “the drive thru didn’t let you know we didn’t have them?” no, they didn’t, and they chose what order they WANTED to give me instead. the employees must not have been trained customer service and they do not pay attention to detail. Ordering online ahead of time does not shorten how long you wait either. There has been times I have sat in this line for 20-30 minutes. please save yourself the hassle!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 5227 Ehrlich Rd in Tampa, FL?

Dunkin' is open every day from 4:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.