Dunkin'

3.5
1021 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Tampa, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
222 W Waters Ave, Tampa, FL
33604, United States

Hours

Reviews

3.5
1,021 reviews
5 stars
445
4 stars
169
3 stars
110
2 stars
60
1 star
237

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several mentioning poor management and lack of training.

Food Quality

Numerous reviews highlighted issues with food quality, including burnt items and incorrect orders, leading to dissatisfaction.

Service Speed

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and positive attitudes.

Cleanliness

Several reviews noted cleanliness issues within the store, including dirty counters and unsanitary conditions.
  • JR
    Jamelec Robledo
    Nov 15, 2025
    1.0
    Lately terrible experience customer service is god awful these people dont wanna work or repeat what they say over the microphone why even come to work
  • AT
    Adrienne Thompkins
    Nov 13, 2025
    5.0
    Staff is awesome. Bubbly fun and welcoming. I come get a small latte with butter pecan, Carmel, and french vanilla. They make it right. Great customer service
  • BL
    Brianna Leggett
    Nov 11, 2025
    3.0
    I went to Dunkin this morning to get me a hot breakfast and a hot coffee because the weather is cold. I didn’t expect that I would have paper on my food. I understand that restaurants get busy, but it’s the most important to pay attention to the food that you’re giving out to customers this is unacceptable and I will not be returning to this place.
  • HH
    Hassan (DJ HQ)
    Oct 30, 2025
    1.0
    Food taste poorly and the lady manager is very rude towards customers
  • SS
    Stefan Sailor
    Oct 22, 2025
    1.0
    Do not come to this dunkin. They really need to work on their customer service skills and communication. Everyone here has bad attitude and management doesn't correct employees behavior. Terrible

Frequently Asked Questions About Dunkin'

What are the hours of operation for Dunkin' in Tampa, FL?

Dunkin' in Tampa, FL is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.