Dunkin'

3.5
422 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Tampa, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6055 W Waters Ave, Tampa, FL
33634, United States

Hours

Reviews

3.5
422 reviews
5 stars
188
4 stars
73
3 stars
40
2 stars
13
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including being ignored, long wait times, and rude staff.

Management Issues

Frequent mentions of the need for better management and organization, with complaints about chaotic operations and staff shortages.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

Some customers experienced issues with food quality, including stale donuts and improperly prepared items.

Positive Staff Interactions

Despite the negative feedback, there were positive mentions of friendly and helpful staff members who provided good service.
  • GV
    Glenn Vasconez-Franco
    Oct 24, 2025
    1.0
    You walk in nice place walk to the counter employee see use ignore you. Go about their work. Wait five minutes to be ignored. They make your order to say I’m sorry no customer service by anyone there not a good place to visit if you’re in a hurry. And stingy on the bacon. One bacon broken three little pieces.
  • DC
    Donna Cocuzza
    Oct 7, 2025
    3.0
    First, let me say that the staff was very courteous and the donuts and the coffee were fresh. But I was very disappointed that they do not offer senior discounts. The Dunkin donuts by me in Port Richey offer us seniors at least a little bit of a discount. These guys do not. I can go to Wawa and get a cup of coffee for over a dollar cheaper if I'm not going to get a senior discount
  • PM
    Psi Man
    Oct 3, 2025
    2.0
    The food and orders are always good but store needs new management. This is only Dunkin that makes me have to move and park to wait for order every single day. They need some structure and organization. It's just chaos every morning. I have been to many other Dunkin's and never have this issue. This store could increase their revenue if they really look into this.
  • JW
    Jermaine Wesley
    Sep 24, 2025
    5.0
    Hot coffee!!!
  • BR
    Breanna Riley
    Sep 3, 2025
    1.0
    Store needs new management . If you go through the drive thru they tell you to move forward and park and take 30 mins to bring out your drink . Waited over 30 mins and still have to go inside because they forgot about my order . Went to the same location the following day but went inside to avoid issues got ignored for 10 mins and walked out and just went to starbucks 5 mins away . Just save your time and energy and go to a different location

Frequently Asked Questions About Dunkin'

What are the opening hours for this Dunkin' location in Tampa, FL?

This Dunkin' location is open Monday to Friday from 4:00 AM to 8:00 PM, and on Saturday and Sunday from 5:00 AM to 8:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.