Dunkin'

3.5
430 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Tampa, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
12181 W Hillsborough Ave, Tampa, FL
33635, United States

Hours

Reviews

3.5
430 reviews
5 stars
190
4 stars
74
3 stars
34
2 stars
31
1 star
101

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including incorrect orders, rude staff, and long wait times.

Product Consistency

Many reviews highlighted inconsistency in food and drink quality, with frequent complaints about incorrect or poorly made items.

Cleanliness

Some customers noted cleanliness issues, particularly regarding food safety and unsanitary conditions.

Staff Friendliness

Despite service issues, several customers praised the friendliness and helpfulness of individual staff members.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived value for money.
  • MJ
    Maria Jimenez
    5 days ago
    5.0
    Este lugar el servicio es excelente, empleados muy amables. Y la comida es perfecta y Fresca. No como en la tienda de la Kennedy que siempre te San la comida quemada .
  • JL
    Joshua Lucas
    Jan 5, 2026
    1.0
    Every time I go to this Duncan, I order the same thing?And they always get something wrong.If I order a coffee hot with cream , no sugar , they give me a black coffee if I order an order with the six dollar menu meal and I get a donut with the coffees , the coffees are wrong , they're black with nothing in them and they forget my sprinkled donut.. There is a older woman there that always gets my order right? I wish they can put her hours on line. So I know when to come, because she never gets my order wrong. If I knew her name, I would put it on here, but I don't everybody else in that store is so into their airpods, and what's going on outside of work. I believe, because I hear them always gossiping, but the older woman always gets it right. I wish I knew her hours and I would go only at those times..
  • KR
    Kat Ryan
    Dec 28, 2025
    2.0
    this location is so convenient, but even when i get thee most basic of coffees - it's somehow always awful. & it's waay too expensive to be so disappointing. so then i'll avoid it for a couple months & cave n be like maybe this time! - nope. always wildly underwhelming & a total waste of money.
  • JR
    J Garcia R.
    Dec 6, 2025
    5.0
    “Shadira and team are fantastic! ✨ They always greet me with a smile—from my 5 a.m. order ☕️ to my afternoon pick-me-up 😊, and my weekend donut run with my buddy. Forget the 5 stars, I’’m giving them 10 stars! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”
  • RS
    R Stymie
    Nov 12, 2025
    1.0
    Two times, I have gone to this Dunkin drive thru and asked for salt & pepper for my food I've ordered. BOTH times, this location stated "they didn't have any." The visits were about 4 months apart. This last time I was there at approximately 4:04 pm on this date, & the ONLY car on the lot for service. Not only was there no salt & pepper, there was no napkin in the bag and I wasn't given a receipt for my purchases. This was my Last time I'll stop here.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Tampa, FL?

Dunkin' in Tampa is open every day from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup services at the Tampa location?

Yes, Dunkin' offers both delivery and curbside pickup services.