Dunkin'

3.5
424 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Tampa, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
12181 W Hillsborough Ave, Tampa, FL
33635, United States

Hours

Reviews

3.5
424 reviews
5 stars
187
4 stars
74
3 stars
34
2 stars
30
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, incorrect orders, and rude staff, leading to dissatisfaction.

Product Consistency

There were numerous complaints about inconsistent quality of coffee and food items, with many customers receiving incorrect or stale products.

Staff Friendliness

While some customers praised the friendliness of the staff, others noted a lack of acknowledgment and poor customer service experiences.

Cleanliness

The establishment received mixed reviews regarding cleanliness, with some customers noting clean facilities while others reported unsanitary conditions.

Order Accuracy

A significant number of reviews highlighted issues with order accuracy, with many customers receiving the wrong items or poorly prepared food.
  • RS
    R Stymie
    Nov 12, 2025
    1.0
    Two times, I have gone to this Dunkin drive thru and asked for salt & pepper for my food I've ordered. BOTH times, this location stated "they didn't have any." The visits were about 4 months apart. This last time I was there at approximately 4:04 pm on this date, & the ONLY car on the lot for service. Not only was there no salt & pepper, there was no napkin in the bag and I wasn't given a receipt for my purchases. This was my Last time I'll stop here.
  • GG
    Gene
    Oct 11, 2025
    4.0
    New Dunkin, food on par, people nice. Service seemed a bit slow and they weren't busy.
  • JM
    Javier Morales
    Oct 1, 2025
    5.0
    Nice caffee always!
  • VH
    Victoria Haynes
    Jul 29, 2025
    5.0
    My go-to take-out and delivery Dunkin!
  • JR
    Jenn Rojas
    Jul 17, 2025
    5.0
    We enjoy ordering inside vs. drive-through so that we can say hello to the staff. They are always kind, welcoming, and patient when the kids are indecisive. They consistently work hard to provide great service and a friendly atmosphere. Thank you to the wonderful staff!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Tampa, FL?

Dunkin' in Tampa is open every day from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup services at the Tampa location?

Yes, Dunkin' offers both delivery and curbside pickup services.