Dunkin'

3.2
514 reviews
Decked Out Lattes
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Business Details

10960 B-Cross Creek, Tampa, FL
33647, United States
(813) 388-6877
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Tampa, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10960 B-Cross Creek, Tampa, FL
33647, United States

Hours

Reviews

3.2
514 reviews
5 stars
191
4 stars
74
3 stars
57
2 stars
39
1 star
153

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and inconsistent order accuracy.

Staff Performance

While some employees received praise for their friendliness and professionalism, many reviews highlighted rude behavior and lack of training among staff.

Cleanliness

Numerous complaints were made about the cleanliness of the store and bathrooms, with many describing them as filthy and poorly maintained.

Product Quality

Customers expressed dissatisfaction with the quality of food and beverages, often receiving incorrect or stale items.

Management Issues

Several reviews pointed to poor management practices, including understaffing and lack of accountability, contributing to a negative customer experience.
  • NF
    Nina Folds
    Oct 28, 2025
    5.0
    I came into Dunkin tonight at 7pm and realized there was only 1 person running the whole 2n1 store by himself. His name was Aziz. He was very polite, fast and professional for running the window and inside register. Just wanted to give him a great review because he is doing a great job!!! 5*
  • DT
    Darnell Taylor
    Oct 13, 2025
    5.0
    Great staff, awesome variety, cool prices
  • RB
    Ramon Belmontes
    Oct 4, 2025
    1.0
    Messed up my order 3 times, workers are rude, no decorum to themselves. Didn’t even have the energy to ask for my money back, just left my order there because it looks so horrible after messing it up 3 times. WOW
  • MB
    M. B.
    Sep 12, 2025
    1.0
    Consistently get orders wrong. Putting almost raw bacon on sandwiches. Out of menu items most mornings. Make sandwiches however they want. Not same each time. They suck.
  • VG
    Valeria Gavidia
    Jul 31, 2025
    1.0
    slow service ever, they only have one person working and she’s more worried about the drive through than the people that come inside even if you get there first. i don’t know why they just have one person working.
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Frequently Asked Questions About Dunkin'

What are the opening hours for this Dunkin' location in Tampa, FL?

This Dunkin' location in Tampa is open daily from 5:00 AM to 8:00 PM.

What holiday specials are available at Dunkin' this season?

You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher on the holiday menu.