Dunkin'

3.2
517 reviews
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Business Details

10960 B-Cross Creek, Tampa, FL
33647, United States
(813) 388-6877
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Tampa, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10960 B-Cross Creek, Tampa, FL
33647, United States

Hours

Reviews

3.2
517 reviews
5 stars
193
4 stars
74
3 stars
57
2 stars
38
1 star
155

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and disorganization, with many expressing frustration over incorrect orders and poor staff behavior.

Cleanliness

Numerous reviews highlighted unsanitary conditions, particularly in the bathrooms, with complaints about cleanliness and maintenance being a recurring issue.

Staff Performance

While some employees received praise for their friendliness and efficiency, many reviews noted a lack of training and professionalism among staff, leading to negative customer experiences.

Product Availability

Customers often mentioned that the location frequently runs out of popular menu items, leading to disappointment and dissatisfaction.
  • SS
    Sherry Owens (SherryO)
    4 days ago
    5.0
    I don’t normally go to Dunkin’ Donuts for coffee. I’m basically a coffee snob and I make my French press coffee for myself just about every morning. I was out this morning and wanted to get some iced coffee and stopped at this location. Not only was the gal who took my order, bubbly, professional, we could’ve sat there and talked for another 10 minutes, but that wouldn’t have been good for the people behind us… I think she should get a raise! Then, the gal who gave me the copy of the window also stated as the gal taking my order dead, to be very careful in the fog! And drive safe. Honestly, in the grand scheme missing things we don’t always come in those in the service related jobs, but they made me feel good this morning. Thank you! And, the iced coffee taste pretty good too.
  • DK
    Dragonball King
    Dec 26, 2025
    1.0
    Came here today to order some doughnuts but as I was waiting I saw an employee spit in a coffee then went to hand it to a customer at the drive thru. Not sure what the customer did to piss this guy off but I'll never go back to this location again. Not chancing any spit in my food or drinks due to some guy having a bad day.
  • AS
    A Sher
    Dec 10, 2025
    1.0
    I normally love this location however they now have a screen in the drive thru that you can add a tip- the employee quickly turned the screen away from me after I tapped my card.. when I asked for the receipt I noticed he tipped himself without my knowledge. Please check your receipt before you leave.. it’s not the fact it was a couple dollars it’s the fact he was sneaky about it/ how many other people her may be doing this to
  • LS
    Leigh Snee
    Nov 26, 2025
    5.0
    I drive out of my way to come here!
  • NF
    Nina Folds
    Oct 28, 2025
    5.0
    I came into Dunkin tonight at 7pm and realized there was only 1 person running the whole 2n1 store by himself. His name was Aziz. He was very polite, fast and professional for running the window and inside register. Just wanted to give him a great review because he is doing a great job!!! 5*
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Frequently Asked Questions About Dunkin'

What are the opening hours for this Dunkin' location in Tampa, FL?

This Dunkin' location in Tampa is open daily from 5:00 AM to 8:00 PM.

What holiday specials are available at Dunkin' this season?

You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher on the holiday menu.