Dunkin'

2.9
644 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Tampa, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
18003 Highwoods Preserve Pkwy, Tampa, FL
33647, United States

Hours

Reviews

2.9
644 reviews
5 stars
196
4 stars
100
3 stars
53
2 stars
53
1 star
242

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, long wait times, and incorrect orders, leading to a negative overall service experience.

Cleanliness

Multiple reviews highlighted unsanitary conditions within the store, including dirty floors and clutter, contributing to a poor impression of the establishment.

Product Availability

Customers expressed frustration over the frequent lack of menu items, including donuts and beverages, indicating poor inventory management.

Management Issues

There were numerous comments about poor management and lack of leadership, with staff appearing unmotivated and disorganized.

Mixed Experiences

While many reviews were negative, a few customers praised specific employees for their helpfulness and good service, suggesting occasional positive experiences.
  • RO
    Rachel Osborne
    3 days ago
    1.0
    Shut this store down!!! It’s disgusting flies all over the stale donuts. Ordered a latter and the milk taste expired !!! I was told the manager name is Paula and she clearly doesn’t know how to run a business get someone in here that can !!! Time for her to retire she can’t keep up with the store 👎
  • KJ
    Kayla Jones
    Jan 2, 2026
    1.0
    This sign is currently outside of this location yet they don't honor the deals mention. Very confusing to have a sign not for your location.
  • CG
    Christin Gregerson
    Dec 29, 2025
    1.0
    The staff was rude and playing in their phones instead of taking our order. The place was so dirty and gross. We left without ordering. Eww
  • JD
    Jane Do
    Dec 28, 2025
    3.0
    Only 1 worker. Store not maintained & outdated. Looks run down inside. Barely any ice cream or donuts. Surprised it’s still running. Worker wasn’t welcoming. Gave a lady in front of me like 1/2 the amount of ice cream she was supposed to get. Didn’t tell me anything after I made my purchase then ran to the the drive thru window to help one car when there was a line of people inside. Location is good and they have a bunch of tables outside. Could be a good spot if they refurbished the store and had good service and items for purchase
  • VE
    Vince Hannity (Vince F. Hannity, Esq.)
    Dec 19, 2025
    1.0
    Been repeatedly ignored upon walking in and waiting quietly at the counter for several minutes, despite at least one worker standing around, not doing a blessed thing. And after this morning, where the worker apparently couldn't tell the difference between vanilla frosted and chocolate frosted, I'm done with this one. Go drive the extra mile down the road to the one at 19090 Bruce B Downs Boulevard, where they actually have their act together. STRONGEST RECOMMENDATION POSSIBLE TO AVOID.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Tampa, FL?

Dunkin' in Tampa, FL is open daily from 5:00 AM to 9:00 PM.

What types of meals does Dunkin' serve throughout the day?

Dunkin' serves breakfast, lunch, and brunch options to satisfy your all-day cravings.