Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Tampa, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customer experiences with service quality are inconsistent, with many reports of rude staff, slow service, and frequent order mistakes.
Cleanliness
Multiple reviews mention unsanitary conditions, particularly in the bathrooms and overall cleanliness of the store.
Food Quality
Customers frequently complain about stale or poorly prepared food, including cold items and incorrect orders.
Positive Staff Interactions
Some customers highlight positive interactions with specific staff members, noting friendly and helpful service when the right employees are present.
Inconsistent Experience
Overall, the experience at this location is described as hit or miss, heavily dependent on the staff working at the time.
DF
Delenis Fleites
Nov 17, 2025
1.0
This place is a joke.
Let me be VERY clear: this is the most incompetent, rude, and poorly run Dunkin’ I have ever dealt with. I’ve given this location two chances, and both times were an absolute disaster.
The first visit, I sat in the drive-through forever before anyone even decided to acknowledge me. When they finally took my order, the employee had a nasty attitude like I was bothering them. Then they tried to tell me they “don’t sell unsweetened vanilla,” even though I’ve ordered the exact same thing at dozens of other Dunkin’ locations with zero issue. And to top it off, after all that attitude and waiting, the car BEHIND me got served before I did — and nobody said a word. Pathetic.
I let that slide once. Big mistake.
The second visit was even worse. I was stuck in the drive-through line for over 35 minutes with ZERO acknowledgment. Just completely ignored like customers don’t matter at all. What kind of business operates like this?
This location clearly doesn’t care, doesn’t know how to provide basic customer service, and honestly shouldn’t even be open if this is how they treat people. Every other Dunkin’ manages to function normally, but this one is a disaster every single time.
I will absolutely be calling corporate because this level of rudeness and incompetence is unacceptable. Save yourself the frustration and go literally anywhere else.
LS
Leonora Y Santiago
Nov 13, 2025
1.0
If you need to be late for your appointment then come here.... These girls will make sure of it.
AW
Adam Watford
Nov 3, 2025
5.0
This was the first time I visited this location and I must say, everything was on point 👍🏻 hash browns were nice n crispy but not burnt!! I like very much!!
ZR
Zahra Raztam
Oct 31, 2025
1.0
This place is not clean. Needs owner to pay attention to what’s going on in there
BB
Bethany Bates
Oct 25, 2025
4.0
So the donuts are stale and the only time my drink is made correctly is when the two girls are their trust me they know who they are..
What are the regular operating hours for Dunkin' in Tampa, FL?
Dunkin' in Tampa, FL is open daily from 4:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.
What special holiday beverages are available at this Dunkin' location?
During the holiday season, Dunkin' offers a new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and a new Berry Sangria Refresher.
What meals are served at Dunkin' Tampa Plaza?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
What are Dunkin's specialties at this Tampa location?
Dunkin's specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a drive-thru available at Dunkin' on Hillsborough Plaza?
Yes, this Dunkin' location features a drive-thru for quick and convenient service.
How can I order ahead to skip the line at Dunkin'?
You can use the Dunkin' mobile app available on iOS and Android or order online via their website for a fast grab-and-go experience.
What nearby food options are available around Dunkin' Tampa FL?
Nearby food options include Baskin Robbins for ice cream and bakery items, McDonald's for fast food, Subway for sandwiches, La Caridad Bakery for baked goods, and Hooters for American cuisine and sports bar experience.
Are there fitness centers near Dunkin' at Hillsborough Plaza?
Yes, there are gyms nearby such as Crunch Fitness and Crunch - Hillsborough where customers can work out before or after grabbing a coffee or breakfast at Dunkin'.
What automotive services are located near Dunkin' in Tampa?
Nearby automotive services include O'Reilly Auto Parts for parts and accessories, Auto Air Muffler and Brake City for repairs and tire services, and Fox Rent A Car for vehicle rentals.