Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Tampa, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.3
602 reviews
5 stars
246
4 stars
89
3 stars
49
2 stars
37
1 star
181
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service, with several mentioning that staff were unprofessional and inattentive.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including wrong items and poorly made drinks.
Cleanliness
Several customers noted that the location was not clean, with specific mentions of dirty bathrooms and unsanitary conditions.
Staff Performance
Feedback indicated inconsistency in staff performance, with some employees praised for their friendliness while others were criticized for being distracted and unhelpful.
Food Quality
Customers frequently complained about the quality of food, mentioning stale items and poorly prepared meals.
- YGYahaira GalanDec 28, 20255.0Very friendly staff
- NBN'jeri BintaDec 24, 20251.0I will never go to this location again.
- CFColin FrankDec 5, 20251.0I'm a Dunkin regular and this is by far the worst one I've ever seen. Horrible customer service and disgustingly filthy. Have to get new management or shut it down.
- MSmaria sotoNov 24, 20251.0can’t even get the orders right
- DFDelenis FleitesNov 17, 20251.0This place is a joke. Let me be VERY clear: this is the most incompetent, rude, and poorly run Dunkin’ I have ever dealt with. I’ve given this location two chances, and both times were an absolute disaster. The first visit, I sat in the drive-through forever before anyone even decided to acknowledge me. When they finally took my order, the employee had a nasty attitude like I was bothering them. Then they tried to tell me they “don’t sell unsweetened vanilla,” even though I’ve ordered the exact same thing at dozens of other Dunkin’ locations with zero issue. And to top it off, after all that attitude and waiting, the car BEHIND me got served before I did — and nobody said a word. Pathetic. I let that slide once. Big mistake. The second visit was even worse. I was stuck in the drive-through line for over 35 minutes with ZERO acknowledgment. Just completely ignored like customers don’t matter at all. What kind of business operates like this? This location clearly doesn’t care, doesn’t know how to provide basic customer service, and honestly shouldn’t even be open if this is how they treat people. Every other Dunkin’ manages to function normally, but this one is a disaster every single time. I will absolutely be calling corporate because this level of rudeness and incompetence is unacceptable. Save yourself the frustration and go literally anywhere else.
Frequently Asked Questions About Dunkin'
What are the regular operating hours for Dunkin' in Tampa, FL?
Dunkin' in Tampa, FL is open daily from 4:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.
What special holiday beverages are available at this Dunkin' location?
During the holiday season, Dunkin' offers a new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and a new Berry Sangria Refresher.
What meals are served at Dunkin' Tampa Plaza?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
What are Dunkin's specialties at this Tampa location?
Dunkin's specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a drive-thru available at Dunkin' on Hillsborough Plaza?
Yes, this Dunkin' location features a drive-thru for quick and convenient service.
How can I order ahead to skip the line at Dunkin'?
You can use the Dunkin' mobile app available on iOS and Android or order online via their website for a fast grab-and-go experience.
What nearby food options are available around Dunkin' Tampa FL?
Nearby food options include Baskin Robbins for ice cream and bakery items, McDonald's for fast food, Subway for sandwiches, La Caridad Bakery for baked goods, and Hooters for American cuisine and sports bar experience.
Are there fitness centers near Dunkin' at Hillsborough Plaza?
Yes, there are gyms nearby such as Crunch Fitness and Crunch - Hillsborough where customers can work out before or after grabbing a coffee or breakfast at Dunkin'.
What automotive services are located near Dunkin' in Tampa?
Nearby automotive services include O'Reilly Auto Parts for parts and accessories, Auto Air Muffler and Brake City for repairs and tire services, and Fox Rent A Car for vehicle rentals.