Dunkin'

3.3
594 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Tampa, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4325 Hillsborough Plz, Tampa, FL
33614, United States

Hours

Reviews

3.3
594 reviews
5 stars
242
4 stars
88
3 stars
49
2 stars
37
1 star
178

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are inconsistent, with many reports of rude staff, slow service, and frequent order mistakes.

Cleanliness

Multiple reviews mention unsanitary conditions, particularly in the bathrooms and overall cleanliness of the store.

Food Quality

Customers frequently complain about stale or poorly prepared food, including cold items and incorrect orders.

Positive Staff Interactions

Some customers highlight positive interactions with specific staff members, noting friendly and helpful service when the right employees are present.

Inconsistent Experience

Overall, the experience at this location is described as hit or miss, heavily dependent on the staff working at the time.
  • DF
    Delenis Fleites
    Nov 17, 2025
    1.0
    This place is a joke. Let me be VERY clear: this is the most incompetent, rude, and poorly run Dunkin’ I have ever dealt with. I’ve given this location two chances, and both times were an absolute disaster. The first visit, I sat in the drive-through forever before anyone even decided to acknowledge me. When they finally took my order, the employee had a nasty attitude like I was bothering them. Then they tried to tell me they “don’t sell unsweetened vanilla,” even though I’ve ordered the exact same thing at dozens of other Dunkin’ locations with zero issue. And to top it off, after all that attitude and waiting, the car BEHIND me got served before I did — and nobody said a word. Pathetic. I let that slide once. Big mistake. The second visit was even worse. I was stuck in the drive-through line for over 35 minutes with ZERO acknowledgment. Just completely ignored like customers don’t matter at all. What kind of business operates like this? This location clearly doesn’t care, doesn’t know how to provide basic customer service, and honestly shouldn’t even be open if this is how they treat people. Every other Dunkin’ manages to function normally, but this one is a disaster every single time. I will absolutely be calling corporate because this level of rudeness and incompetence is unacceptable. Save yourself the frustration and go literally anywhere else.
  • LS
    Leonora Y Santiago
    Nov 13, 2025
    1.0
    If you need to be late for your appointment then come here.... These girls will make sure of it.
  • AW
    Adam Watford
    Nov 3, 2025
    5.0
    This was the first time I visited this location and I must say, everything was on point 👍🏻 hash browns were nice n crispy but not burnt!! I like very much!!
  • ZR
    Zahra Raztam
    Oct 31, 2025
    1.0
    This place is not clean. Needs owner to pay attention to what’s going on in there
  • BB
    Bethany Bates
    Oct 25, 2025
    4.0
    So the donuts are stale and the only time my drink is made correctly is when the two girls are their trust me they know who they are..

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Tampa, FL?

Dunkin' in Tampa, FL is open daily from 4:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.